Store Manager 1

Store Manager Level 1At Commercial Tire, we believe great leaders build great teams and great companies. As a proudly employee-owned organization, our Store Managers play a key role in driving store performance, developing team members, delivering exceptional customer service, and creating a positive, team-focused work environment.
Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level.
Job responsibilities include:Responsible for creating an annual business plan and hitting gross profit goals for the storeEnsuring the store provides customers with knowledgeable, courteous, and prompt service while being sensitive to their needsLeads the team and participates as a team player in all phases of the organization and expects the same from store employeesIdentifies and maximizes latest sales opportunities within the existing customer/equipment asset basePerforms all work expected of the location or ensures that all work expected of the location is completed when expectedEnsures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policyChampions safe work practices and Commercial Tire’s safety guidelines and standards. Safety Audit. Number of WC claims, score on safety audit, incidents.
Ensures inventory is used to achieve the maximum return on investment. Monthly inventory counts are performed, and inventory rotation based on slow movement reports as requiredEnsures maintenance, appearance, and condition of the store to comply with security and safety, and environmental codes and city ordinancesRecruits, hires, trains, and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development. Posting schedules, annual performance reviews, and turnoverCoordinates, conducts, and leads product training, on-the-job training, and supports corporate training programs by leading and or participating. and attends and participates in management training workshopsOperates and maintains company vehicles, including regular maintenance cleanliness, fueling & tracking fuel receipts, insurance coverage, general upkeep, inspections, registration, etc.
Knowledge and ability to write up, obtain authorization, and finalize billing of Firestone National Accounts. EDI, Penske, and all other National Accounts where applicableResponsible for dispatch, service calls, DVIR, and Q files where applicableAssists with store operational and safety auditsKnowledgeable in all facets of a store environmentOther duties as assignedAccountabilities and performance measures include:Achieves annual sales, gross and net profit objectives budgeted for the storeAchieves annual audit scores objectives for operations and safety auditExcellence categories of scorecards: monthly inventory counts, safety packets, fuel billsQualifications required:3+ years of related business experience4 years management experience in a “like” industryValid Driver’s License and Insurable Driving RecordAssociate or bachelor's degree in business (preferred)Physical demands:Standing: 75% | Walking: 50% | Sitting: 25%Frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfacesFrequent lifting/carrying: up to 50 lbsFrequent use of hands and fingers for grasping and dexterityConstant visual, auditory, and verbal communication requiredWork environment:Frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditionsOccasional work in extreme heat/cold or wet/humid environmentsOccasional hazards due to mechanical equipment, moving objects.
Equipment operated:Company-provided software and system for work orders and inventoryTire machines, compressors, air tools and hand toolsRequired to use protective gear (PPE)Compliance & Acknowledgment
- This position must be performed with or without reasonable accommodation. Commercial Tire complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations for qualified individuals to perform the essential functions.