Senior Implementation Consultant

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Implementation Consultant - Investment Management

Locations: NY, NY / Boston,MA / Chicago, IL / Jacksonville, FL / San Francisco, CA | Hybrid

Get To Know Us:
SS&C is looking for a Senior Implementation Consultant to join the Investment Management (IM) Implementations team responsible for front-office components of the Genesis Platform, including Eze OMS and Genesis Portfolio Management. We are looking for an organized individual that can coordinate with a variety of internal/external stakeholders, communicate with project managers, and consult on solutions to best fit clients' business use cases. If you enjoy working with financial technology and being a knowledgeable product expert in a collaborative team-based environment, we want to hear from you

Implementation Consultants play an essential role in nearly every phase of SS&C's implementation project, from post-sales project design to client requirement delivery. Collaboration is an important part of the role, to ensure that the onboarding requirements are understood by internal/external stakeholders and implemented to plan, ultimately driving client satisfaction through effective project execution. In addition, Implementation Consultants are responsible for creating effective, scalable, and supportable configurations through testing and analysis of different workflows based off initial requirement gathering. We expect the individual to help develop and apply best practices with an eye on constantly improving the team's effectiveness.

Why You Will Love It Here

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

• Partner with Sales and Implementation Architects to understand client workflows and define Order Management and Portfolio Management requirements
• Own the configuration and testing of front-office solutions, with a focus on core Order Management, Portfolio Management, and related integrations
• Manage functional delivery across multiple concurrent client implementations
• Collaborate with team members across all aspects of Genesis Platform implementations, from documenting business requirements to defining system configurations and integration requirements, while providing backup coverage as needed
• Configure client workflows based on approved functional requirements and implementation best practices
• Coordinate user acceptance testing, track readiness, and resolve issues affecting delivery
• Lead OMS and Portfolio Management training for Portfolio Managers, Traders, Operations teams, and other user groups
• Coordinate with clients, third parties, Project Managers, and specialist teams, including FIX, API, and Compliance
• Communicate functional status, risks, dependencies, and required decisions to relevant stakeholders
• Support onsite and remote go-live events, triage post-launch issues, and prepare clients for transition to ongoing support
• Document client configurations, workflows, and customizations to support effective knowledge transfer
• Use AI and automation tools responsibly to reduce manual effort, improve implementation workflows, and accelerate delivery
• Build investment management expertise through engagement with asset managers, RIAs, wealth managers, and pension funds

What You Will Bring:

• Bachelor's degree required
• 5+ years of professional experience in either a financial services or technology onboarding role preferred
• Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fast-paced environment
• Must have analytical thinking and problem-solv