Veterinary Technician

19 hours ago

Phoenix, AZ, United States Moon Valley Animal Hospital Full-time

WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine
- Come Grow with Us The Veterinary Assistant plays a crucial role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care. Demonstrate proficiency in applying technical skills acquired through education and experience, which includes expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment Contribute to the day-to-day efficiency and smooth operation of the hospital Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge Obtain pertinent medical history and patient information Assist in managing hospital supplies, including inventory tracking and restocking as necessary Ensure the completion of all assigned hospital duties before the end of each shift Act as an advocate for the overall success and performance of the hospital Customer Service Delivery: Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients Effectively resolve customer complaints as appropriate Adhere to OSHA standards and regulations as outlined in company policies Enhance and acquire new veterinary technical skills such as proficiency in anesthesia, surgical assistance, and dentistry Learn new computer software systems (EMR, Scheduling, etc.) Handling dogs, cats, and exotic animals Providing basic animal care, such as feeding, bathing, grooming, and monitoring for signs of distress or illness Common medical procedures, including administering medications, wound care, and assisting with diagnostic tests Strong customer service focus while effectively adapting to individual clients and their needs High School Diploma or equivalent ~6+ months of experience in the veterinary industry ~ Completion of an NAVTA-approved veterinary assistant program or an equivalent combination of education, training, and experience that demonstrates the necessary knowledge, skills, and abilities (preferred) The Vet Assistant position is performed onsite at our hospital or at an approved offsite event location. Remote work is not available for this position Hospital environment includes limited space, smells from pet waste, and noise (barking, etc.) Schedules may include 10+ hour shifts, Saturdays, evenings, and holidays Good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment, and read information May routinely be exposed to pets that may bite or scratch, biological hazards, anesthesia medications (smells), radiation if near an Xray machine, prescription medications, including controlled substances Our hospital is part of the WellHaven Pet Health (“WellHaven”) network of hospitals. WellHaven helps veterinarians, and their teams succeed both personally and professionally. We value our medical teams and strive to support each team member each and every day. Our focus on personal growth, practice support, and life balance frame the relationship we want to have with our hospital teams. This people-first approach has made a considerable difference in the lives of our teams, clients, pets, our communities, and the health of our hospitals. Magazine for making a difference in our community and in Forbes for being named one of America's Best Startup Employers. Commitment to Diversity WellHaven is committed to complying with all applicable federal, state, and/or local laws prohibiting discrimination based on race, color, creed, religion, national origin, sex (including transgender status), marital status, familial status, status with regard to public assistance, disability, genetic information, sexual orientation, age, military or veteran status, membership or activity in a local human rights commission, or any other status protected by law. In accordance with federal, state, and local law, WellHaven may provide reasonable accommodation to known physical or mental limitations of applicants during the hiring process unless the accommodation would impose an undue hardship on WellHaven. WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresen