Front Desk Agent

2 days ago

Phoenix, AZ, United States Classic Motor Inn Inc Full-time



Job Description

Job Description
We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:
Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments

Qualifications:
Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Must have open availability for hotel needs 3p-11p 11p-7a shifts Must be able to work weekends #J-18808-Ljbffr