National Sales Training Manager
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About the Company
Celltrion USA is Celltrion’s U.
S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.
S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.
S. patients. Celltrion Healthcar e, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.
Celltrion Healthca re provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
POSITION SUMMARY
The Sales Training Manager is responsible for the design, execution, and continuous optimization of all sales training initiatives across the biologic and biosimilars portfolio. This role owns sales training related to sales strategy, execution and selling capability development for both new hires and tenured field representatives.
As part of the Sales Force Effectiveness team, the role partners cross functionally with Marketing, Medical Affairs (Field & Home Office), Compliance, Legal, Sales Leadership, and Market Access to ensure training is scientifically accurate, compliant, strategically aligned, and impactful. Training should utilize adult concepts for learning.
The role operates as a field engaged training leader, occasionally working alongside sales teams to assess real world performance, identify capability gaps, and translate strategy into measurable behavior change using the organization’s approved selling model.
This role leads sales training across the biologics and specialty portfolio as its primary strategic priority. The incumbent will strengthen field capabilities in disease-state selling, product differentiation, patient identification, access navigation, and objection handling, while supporting the evolving training needs of other current and future products.
KEY ROLES AND RESPONSIBILITIES
Clinical & Scientific Training Leadership
Own and deliver end-to-end clinical sales training across the biologic and biosimilars portfolio. Assess current new hire training materials and work cross-functionally to update content as needed.
Translate complex scientific data (mechanism of action, clinical trials, immunogenicity, switching data, safety) into field ready, compliant sales training content.
Partner closely with Medical Affairs to ensure all clinical sales training reflects current data, regulatory standards, and scientific alignment.
Disease State Education
Co-lead disease state sales training with Medical across therapeutic areas (e.g., rheumatology, gastroenterology, dermatology, allergy, etc.).
Ensure field teams demonstrate deep understanding of disease pathology, treatment paradigms, guidelines, and unmet needs.
Competitive Selling & Market Dynamics
Deploy competitive sales training across all therapeutic teams so teams can accurately articulate product information and uncover unmet needs.
Enable the field to confidently articulate clinical differentiation, value positioning, access dynamics, and total cost of care narratives.
Ensure competitive selling content is accurate, compliant, and aligned with approved claims and legal guardrails.
Objection Handling Excellence
Develop appropriate sales training for objection handling specific to biologics and biosimilars, including: Switching and interchangeability concerns, Clinical skepticism, Reimbursement and site of care economics, Perceived biosimilar risk.
Other FAQ’s as needed.
Training should focus on how to handle objections with confidence, credibility, and scientific rigor to change prescribing behavior and drive adoption using the organization’s selling model.
Certifications & Recertification Programs
Own development and execution of certification and recertification processes for:
Clinical knowledge, Compliant use of CVA, Competitive readiness, Compliance critical content
Ensure all field personnel meet required competency standards prior to independent promotion.
Partner with Compliance and Legal to maintain audit ready documentation of all certifications.
New Hire Onboarding & Continuous Field Development
Lead new hire training programs, working cross-functionally, to achieve successful onboarding and timely certification.
Deliver ongoing training for tenured representatives and first line leaders.
Adapt training strategy based on life cycle changes, portfolio launches, and