Customer Service Representative
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Hercules is currently looking for a Customer Service Representative that will work a hybrid schedule. As a Customer Service Representative, you’ll have an opportunity to be a part of a team that directly impacts our company’s mission of providing best-in-class service. The Customer Support team operates in a fast-paced environment handling a high volume of diverse customer inquiries. In this role, the Customer Support Representative also provides cross-functional support for our Sales and Operations team by liaising with key business teams at our corporate office. A successful Customer Support Representative possesses a strong knowledge base about our business, is solution-oriented, and maintains a professional demeanor. The ideal candidate provides high quality customer service and exhibits initiative in achieving and improving team performance and productivity goals. Responsibilities Provide best‑in‑class customer service Achieve and maintain quality assurance standards Strong active listening skills to properly interpret and resolve customer requests Take ownership during customer interactions and achieve first‑call resolution outcomes Calculate and explain customer disbursements Process sales‑related work orders Generate revenue reports Prepare correspondences for internal and external customers Interpret and explain contract terms Diffuse difficult customer interactions Liaise with key departments to coordinate sales‑related activities Participate in special projects as requested Requirements Ability to work one weekend day (Saturday or Sunday) per week Bachelor’s degree from an accredited college or university, or equivalent applicable experience Minimum of 1-2 years of customer service experience Excellent English verbal and written communication skills Demonstrated proficiency in MS Office (Outlook, Word, Excel) is a plus #J-18808-Ljbffr
-
Customer Service Representative
4 days ago
Hicksville, NY, United States U-Haul Full-timeU-Haul - - Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services; Use smartphone-based U-Scan technology to manage rentals and inventory; Move and hook up U-Haul trucks and trailers; Clean and inspect equipment on the lot including checking fluid levels; Prepare rental invoices and accept equipment returned...
-
Remote Customer Service Representative
3 days ago
Hicksville, NY, United States GLOCPA Full-timeProduct Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an...
-
Customer Service Representative
4 days ago
Hicksville, NY, United States Wing Full-time[Customer Support / Remote] - Anywhere in U.S. / Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction in every...
-
Customer Service Representative
4 days ago
Hicksville, NY, United States StartCap Full-time[Customer Support / Fully Remote] - Anywhere in U.S. / $60K per year - As a Customer Service Representative at StartCap, you will assist customers with inquiries, troubleshoot issues, and provide product information; You will ensure customer satisfaction by addressing concerns and resolving problems efficiently; You will document and track customer...
-
Customer Services Representative
4 days ago
Hicksville, NY, United States Global TekMed Holdings Full-time[Customer Support / Remote] - Anywhere in U.S. / Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empathy while assisting customers; Resolve customer...
-
Customer Service Representative
7 days ago
Hicksville, NY, United States American Career Guide Full-timeDream of joining the team behind the world’s largest online retailer? Now’s your chance! American Career Guide is helping connect motivated candidates to current Amazon opportunities. From logistics to operations, roles are available across various departments with competitive benefits. Start your journey with a global leader in e-commerce today.
-
FT Customer Service Representative
4 days ago
Hicksville, NY, United States PDX Renovations Full-time[Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to...
-
FT Customer Service Representative
4 days ago
Hicksville, NY, United States Local Splash Full-time[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / M-F 7a-4p PST - As a Customer Service Rep you'll: Provide support to clients by incoming & outgoing phone calls & emails; Proactively assist clients with all account matters i.e. orders, errors, account questions, billing, cancellations, and other queries; Perform account updates and data...
-
Customer Service Representative
4 days ago
Hicksville, NY, United States Mercola Full-time[Call Center / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program - As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to customer inquiries via phone, email, and chat; Resolve...
-
Customer Service Representative
4 days ago
Hicksville, NY, United States Direct Meds Full-time[Customer Support / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Health-Dental-Vision / Paid time off and company holidays / Opportunities for career growth - As a Customer Service Representative at Direct Meds, you will: Handle inbound customer inquiries with professionalism and efficiency; Resolve product, billing, and shipping issues promptly to...