Supervisor-Housekeeping, Full Time Evenings
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We are seeking a dedicated and proactive Front Desk Supervisor to lead our front desk team in Phoenix, AZ. The ideal candidate will be responsible for overseeing daily front desk operations, ensuring excellent customer service, and empowering team members to perform at their best.
Supervise and support front desk staff to maintain a welcoming and efficient environment.
Empower team members by providing guidance, training, and motivation to enhance their skills and confidence.
Manage scheduling and daily assignments to ensure adequate coverage and smooth operations.
Handle customer inquiries, complaints, and requests promptly and professionally.
Implement and uphold company policies and procedures at the front desk.
Ability to manage multiple tasks and prioritize effectively.
Problem-solving mindset with a customer-focused approach.
Proficiency with front desk software and basic office applications.
Previous experience in a supervisory role at a front desk or customer service environment preferred.
High school diploma or equivalent; Ability to work flexible hours as needed.
We offer
a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term andLong-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid TimeOff (PTO), free hotel rooms and hotel discounts.
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