Operations Manager

1 day ago

Philadelphia, PA, United States Limitless Advisor Coaching Full-time

Limitless Advisor

SR. OPERATIONS MANAGER

Were looking for a seasoned, hands-on operations manager with a proven track record of leading people, building scalable operating systems, and driving operational transformation in growing, entrepreneurial businesses.

Have you held direct responsibility for managing a companys day-to-day operations, including its people, technology, processes, budgets, and performance?

Have you led teams through significant operational change, independently designed and implemented integrated business systems, and established the processes, performance measures, and accountability needed to scale?

Have you partnered directly with founders or leadership to translate business strategy into operational priorities, manage resources and competing demands, and deliver measurable business results?

And are you the kind of leader who doesnt just direct the work, but has the technical expertise and willingness to roll up your sleeves and do it?

Thats who were looking for. 

This is not an entry point into operations management or a role designed for someone to grow into. Were looking for an experienced manager who has already owned these responsibilities and delivered results.

This isnt a big-company management role where you oversee departments, delegate projects, and strategically manage existing systems. Were a lean team, and we need someone who can both design the operating infrastructure and help build, implement, manage, and improve it.

That means knowing how to connect the dots across the entire business, from CRM and marketing automation to enrollment, billing, financial controls, team workflows, reporting, and the member experience. Youll need to understand how these pieces work together, identify whats missing, and have the technical and operational skills to make them work better.

Were especially interested in someone who has already done this in a small or growing business, ideally leveraging platforms like HubSpot, Asana, Stripe, Zapier/Make, and increasingly AI to replace manual work, eliminate friction, improve execution, and create capacity for growth.

If youre the kind of operator who sees a messy process and cant wait to fix it, loves turning complexity into simplicity, and takes pride in building a business that runs better because of your work, keep reading.

THE OPPORTUNITY 

Youll own the day-to-day operational excellence of our business while helping build the systems, processes, and technology infrastructure for our next stage of growth. 

Youll oversee operations across our programs, people, platforms, marketing execution, and financial administration, ensuring the business runs smoothly, accurately, and efficiently. 

Youll also help us harness AI, automation, and technology to work smarter, improve the member experience, and scale without unnecessary complexity or headcount. 

This is a hands-on management role in a growing, entrepreneurial company. Youll lead people and projects, but youll also personally execute important operational work, solve problems, ensure operational excellence, and work closely with the CEO to build out our next level operating platform. 

WHAT YOULL OWN

Business Operations & Execution

  • Translate leadership priorities into actionable plans, clear ownership, and measurable outcomes. 
  • Effectively manage Operations team, priorities and budgets to deliver on desired business outcomes.
  • Own day-to-day business operations, ensuring processes, systems, and workflows run reliably and efficiently.
  • accuracy, payment processing, and financial reporting.
  • Identify bottlenecks, solve problems, and continuously improve how work gets done.

Systems, Technology & AI

  • Lead optimization and integration of our technology ecosystem, including HubSpot, Asana, Stripe, Zapier/Make, and related platforms.
  • Personally design, build, implement, and improve integrated workflows and operational systems. 
  • Identify and implement practical AI and automation solutions that reduce manual work and improve quality, speed, and scalability.
  • Build reliable workflows, reporting, dashboards, and operational controls.
  • Troubleshoot systems and integrations directly, working with external specialists when appropriate.
  • Evaluate emerging technologies and translate their potential into practical business improvements.

Marketing Operations 

  • Own the operational and technical execution of marketing initiatives in partnership with our marketing team.
  • Build, manage, and optimize email campaigns, funnels, landing pages, webinar registrations, and related workflows.
  • Oversee HubSpot automation, segmentation, integrations, data integrity, and r