Floating Manager

Description

Position Overview

The Floating Community Manager is responsible for assuming the duties of the Community Managers and/or Assistant Managers at WSH Management properties when necessary due to leave of absence, vacant position, new acquisition, or special needs at an assigned community. They will be accountable for all property operations associated with the position to which they are assigned.

What We Offer

• Pay: $30.00$33.00 per hour
• Schedule: Full-time (40 hours per week), MondayFriday, 8:00 AM5:00 PM
• Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match
• Time Off: Paid vacation and 15 paid company holidays

Key Responsibilities

• Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards
• Prepare and submit weekly and monthly reports, and support the development of the annual operating budget
• Manage accounts receivable and payable, including rent collection/processing and timely submission of payables
• Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep
• Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list
• Support residents through the recertification process and address resident concerns in a timely, professional manner
• Train and onboard new staff while fostering a positive, collaborative team culture
• Monitor community appearance and ensure maintenance issues are addressed promptly
• Maximize occupancy, minimize lost rent, and ensure the property operates in the owners best interest
• Carry out additional duties as assigned to support departmental and company objectives

Financial

• Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Daily review of property Yardi dashboard.
• Review all vacant and available units to ensure timely move ins.
• Prepare annual budgets and income projections in a timely and accurate manner.
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds.

Leasing

• Ensure property is rented to fullest capacity and lost rent is minimized.
• Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in.
• Utilize marketing strategies to secure prospective residents.
• Confirm that leasing staff techniques are effective in qualifying and securing future residents.
• Confirm that leasing staff gather information about market competition in the area and file.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all the times.

Administrative

• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
• Working knowledge of California landlord/tenant law, and common procedures and notices.
• Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis.
• Ensure current resident files are properly maintained and in required order.
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
• Ensure compliance with all applicable affordable housing programs.
• Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. with