Office Manager

Office Manager Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida and we're expanding quickly We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services from psychotherapy to psychiatry to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives. Elite DNA Behavioral Health is seeking to hire a full-time Office Manager. As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences. Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned. Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours. Respond and document accordingly. Document appropriately within same time frame. Document this interaction in patient chart. Bachelor's degree from an accredited college or university in business administration or health care related field. Excellent time and project management skills. Excellent attention to detail, problem-solving, and customer service. Medical terminology knowledge essential Effectively uses Electronic Health Records; Proficiency in Microsoft Office. This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.