Collections / AR Processor
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Collections & Accounts Receivable Specialist
Position Type: Temp-to-Hire
Location:
San Ramon, CA (100% onsite)
Pay Rate: $27-$30/hour
Position Overview
We are seeking a detail-oriented and customer-focused professional to support accounts receivable and collections efforts within a fast-paced environment for a well known client in San Ramon. This role will play a key part in maintaining accurate financial records, supporting customer account setup, and ensuring timely payment processing while providing excellent service to clients.
Key Responsibilities
Accounts Receivable & Cash Applications
Coordinate with multiple locations to track and apply incoming payments, including checks and cash deposits
Ensure accurate and timely posting of transactions to customer accounts
Assist in maintaining clean and up-to-date AR records
Customer Account Support
Review and process new customer account requests
Help establish and maintain customer profiles within internal systems
Customer Interaction & Collections
Serve as a point of contact for customers with billing questions or payment inquiries
Accept and process payments over the phone as needed
Partner with leadership to follow up on outstanding balances and support collection efforts
Qualifications & Skills
Strong written and verbal communication skills with a professional, customer-first approach
Ability to manage multiple priorities while staying highly organized and detail-oriented
Comfortable working in Microsoft Office (Excel, Outlook, etc.) or similar tools
Bilingual Spanish (spoken and written) is a plus
Experience Requirements
Minimum of 2 years of experience in accounts receivable, billing, or collections
Previous experience in a customer-facing or service-oriented role preferred
Experience working with an ERP system required; familiarity with NetSuite is advantageous
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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