STUDIO Golf Instructor
4 days ago
United States
PGA TOUR
Full-time
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20.00
- 23.00 USD Hourly At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates
- driven by our vision to inspire people through golf and tennis. Reporting to the General Manager, the STUDIO Golf Instructor will provide world-class service by engaging with every customer and building lasting relationships. A strong focus on customer engagement and operational excellence is essential for success in this role. Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back. Responsible for achieving key performance indicators (KPIs), including lessons taught, booking percentage, and clinic participation. Provide Customers with golf lessons using technology including, but not limited to: Trackman, Sam Putt Lab, USchedule, and Microsoft Office Organize and execute clinics and events to foster community engagement and skill development. Monitor students' improvement, provide constructive feedback, and adjust training methods as necessary. This role is expected to maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. Assist in keeping the STUDIO area (Simulators, Components Drawer, & Putting Green) merchandise standards at a premiere visual level to drive the Customer experience. Ensure all STUDIO area equipment and supplies are always maintained and operational. Maintain in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers. Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links. Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers. Provide consistent feedback to your Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers. Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
Education:
High School Diploma or equivalent.
Experience:
2+ years of golf teaching experience preferred. Experience with Trackman, SAM Putt Lab, and club building is highly preferred. Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays. Business Acumen: Ability to quickly learn business acumen with appropriate training. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. #
- 23.00 USD Hourly At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates
- driven by our vision to inspire people through golf and tennis. Reporting to the General Manager, the STUDIO Golf Instructor will provide world-class service by engaging with every customer and building lasting relationships. A strong focus on customer engagement and operational excellence is essential for success in this role. Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back. Responsible for achieving key performance indicators (KPIs), including lessons taught, booking percentage, and clinic participation. Provide Customers with golf lessons using technology including, but not limited to: Trackman, Sam Putt Lab, USchedule, and Microsoft Office Organize and execute clinics and events to foster community engagement and skill development. Monitor students' improvement, provide constructive feedback, and adjust training methods as necessary. This role is expected to maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. Assist in keeping the STUDIO area (Simulators, Components Drawer, & Putting Green) merchandise standards at a premiere visual level to drive the Customer experience. Ensure all STUDIO area equipment and supplies are always maintained and operational. Maintain in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers. Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links. Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers. Provide consistent feedback to your Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers. Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
Education:
High School Diploma or equivalent.
Experience:
2+ years of golf teaching experience preferred. Experience with Trackman, SAM Putt Lab, and club building is highly preferred. Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays. Business Acumen: Ability to quickly learn business acumen with appropriate training. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. #