Sr. Manager, Technical Program Manager, Alexa Connections
3 days ago
United States
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Full-time
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Manager, Technical Program Manager, Alexa Connections
Job ID: 10591657 | Amazon.com Services LLC
Come define what it means for AI to communicate on behalf of humans. With over 600 million Alexa-enabled devices in customers’ homes, Amazon is entering a new era
- where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner. Alexa+ represents a step-change in how people connect: with each other, their communities, and the digital world. At Alexa Connections, our mission is to build the most trusted AI communication layer in the world
- one that helps customers get things done effortlessly while creating meaningful, human moments at scale. We own end-to-end communication experiences across: Household connection (Announcements, Drop-In), Personal communication (Video & voice calling, messaging, email, sharing), and AI-powered productivity (calendar/task extraction, intelligent summarization, proactive assistance) We are also pioneering real-time, multimodal AI primitives that power experiences across the Amazon ecosystem
- spanning Alexa, Tablets, Fire TV, Ring, and beyond. Generative AI is not a feature here
- it is foundational to how we build, ship, and scale. We’re hiring a Senior Manager, TPM to lead a portfolio of high-impact, cross-functional programs and mentor a team of TPMs delivering AI-driven connections products at global scale. Expertise operating as AI Native TPM with passion for LLMs, AI/AGI, and customer-facing innovation Strong experience in Technical Program Management leadership Expertise in stakeholder management and executive communication Data-driven, systems thinker who thrives in ambiguity Build AI-powered products used by millions Partner with Engineering, Product, UX, and leadership Own roadmap prioritization and portfolio management Deliver scalable processes for agility, quality, and execution Manage executive communication and stakeholder alignment Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work. 7+ years of people management experience ~7+ years of technical program management experience ~ Bachelor's degree in Engineering, Computer Science, or a related technical field ~ Experience in people management ~ Experience in technical program management ~ Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules 7+ years of work in internet-related program or technical product management in a software applications environment experience ~ Knowledge of cloud computing services or deployment architecture ~ Experience working in an internet-related program or technical product management in a software applications environment ~ Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients ~ Experience with agile or other program management methodologies ~ Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement covera
- where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner. Alexa+ represents a step-change in how people connect: with each other, their communities, and the digital world. At Alexa Connections, our mission is to build the most trusted AI communication layer in the world
- one that helps customers get things done effortlessly while creating meaningful, human moments at scale. We own end-to-end communication experiences across: Household connection (Announcements, Drop-In), Personal communication (Video & voice calling, messaging, email, sharing), and AI-powered productivity (calendar/task extraction, intelligent summarization, proactive assistance) We are also pioneering real-time, multimodal AI primitives that power experiences across the Amazon ecosystem
- spanning Alexa, Tablets, Fire TV, Ring, and beyond. Generative AI is not a feature here
- it is foundational to how we build, ship, and scale. We’re hiring a Senior Manager, TPM to lead a portfolio of high-impact, cross-functional programs and mentor a team of TPMs delivering AI-driven connections products at global scale. Expertise operating as AI Native TPM with passion for LLMs, AI/AGI, and customer-facing innovation Strong experience in Technical Program Management leadership Expertise in stakeholder management and executive communication Data-driven, systems thinker who thrives in ambiguity Build AI-powered products used by millions Partner with Engineering, Product, UX, and leadership Own roadmap prioritization and portfolio management Deliver scalable processes for agility, quality, and execution Manage executive communication and stakeholder alignment Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon's Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work. 7+ years of people management experience ~7+ years of technical program management experience ~ Bachelor's degree in Engineering, Computer Science, or a related technical field ~ Experience in people management ~ Experience in technical program management ~ Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules 7+ years of work in internet-related program or technical product management in a software applications environment experience ~ Knowledge of cloud computing services or deployment architecture ~ Experience working in an internet-related program or technical product management in a software applications environment ~ Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients ~ Experience with agile or other program management methodologies ~ Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement covera