Quality Control Specialist
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The QC Specialist position is multifaceted, and diversified, in its scope. Plan, direct, or coordinate the work activities and resources necessary for maintaining highest quality service delivery in accordance with cost, quality, and quantity specifications. Apply quality oversight principles to problems of service delivery by staff, usually under the direction and in compliance with contract specifications. May study efficiency and quality of job tasks and method, and speed involved in performance of services, maintenance, and other worker operations for such purposes as establishing standard of quality services delivery of maintenance and operations services or improving efficiency.
QC SPECIALIST | SIX MILE, LLC
The QC Specialist position is multifaceted, and diversified, in its scope. Plan, direct, or coordinate the work activities and resources necessary for maintaining highest quality service delivery in accordance with cost, quality, and quantity specifications. Apply quality oversight principles to problems of service delivery by staff, usually under the direction and in compliance with contract specifications. May study efficiency and quality of job tasks and method, and speed involved in performance of services, maintenance, and other worker operations for such purposes as establishing standard of quality services delivery of maintenance and operations services or improving efficiency. Responsibilities Create and implement monitoring processes to ensure that finished service quality adheres to contract standards and safety guidelines. Prepare and maintain service quality reports and communicate outcomes of quality assurance activities. Furnish APM and PM with service analysis and propose alternative solutions once a service issue has been identified. Utilize quality rating results in regular assessments and report any changes in rating to PM. Confer with APM and PM to arrange service requirements, staffing needs, and duty assignments within budgetary limitations and time constraints. Responsible for service quality document management. Performs incidental tasks related to the position as well as various duties, as assigned, to support the overall objectives/goals of the team while maintaining a positive attitude. Perform additional tasks and responsibilities as assigned to support team and organizational goals. Requirements High School Diploma or equivalent required; Associate degree preferred Two (2) years of practical experience in quality assurance required; experience in janitorial preferred Possession of a valid driver's license; must qualify for company insurance coverage based on driving record Ability to pass a background and drug screening Demonstrated proficiency with Microsoft Windows, Microsoft Office 365, Skype for Business, and a web collaboration tool such as Google Docs Ability to communicate in a clear and concise manner and meet deadlines as assignedOUR COMMITMENT TO YOU
At SML, we empower our employees in their careers. When you work with us, we will encourage you to follow your passions, and we promise to be committed to your safety, well-being, and professional development. We treat our team members well- because it’s the right thing to do, and because it makes good business sense. At SML, you will contribute to our mission, making a difference in the lives of our Alaska Native shareholders community. We work with our clients to develop creative solutions with an emphasis on our respect for our land, culture, language, tradition, and one another.