HR Consultant

7 hours ago

United States Asure Software Full-time

Whowe are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. The ideal candidate will reside in one of the following states: NV, AZ, or WA. How you will contribute Our HR Consultant is responsible for maintaining the overall relationship with clients. Continuously resells Asure to the client by demonstrating Asure’s value and building client relationships. Client Portfolio Management Serve as the primary HR point of contact for an assigned portfolio of clients across varying industries and sizes, establishing a relationship with these clients For each client, prepares and maintains a plan to identify short
- and long-term goals and how to meet them within Asure’s scope of service. Reports progress on these goals to the client on a weekly/monthly basis based on level of service Prioritize and manage competing deadlines, requests, and projects across multiple accounts Conduct regular check-ins, account reviews, and strategic planning sessions with clients Maintain accurate documentation of client interactions, deliverables, and service history in the CRM or case management system Utilize HRIS system for HR functions as directed by the client. Organizes and performs client on-site HR functions (e.g., training, investigations, and new employee orientations) and addresses immediate needs while on-site with leadership approval Compliance & Risk Management Advise clients on compliance with FMLA, ADA, FLSA, EEO, OSHA, COBRA, ACA, and applicable state and local laws Conduct HR compliance assessment including audits and deliver clear findings with prioritized remediation plans Monitor regulatory changes and proactively communicate their impact to clients Review and develop employee handbooks, policies, and procedures Support clients through investigations, agency charges, and audits, escalating to legal counsel when appropriate Guide clients on proper classification, recordkeeping, and I-9 practices Employee Relations & Advisory Provide guidance on performance management, discipline, terminations, leaves of absence, and accommodations Lead or support workplace investigations and recommend resolutions Coach managers and business owners on effective, compliant people-management practices Advise on compensation structures,

job description
s, and pay equity considerations Client Satisfaction & Retention Deliver timely, accurate, and practical solutions that meet or exceed service-level expectations Gather client feedback and implement improvements, reporting these to leadership when applicable Identify opportunities to expand services and recommend additional solutions that fit client needs Resolve concerns and escalations promptly and professionally Contribute to client renewal and retention efforts Training & Internal Collaboration Facilitate client training on topics such as harassment prevention, management essentials, and compliance. Partner with internal teams (payroll, benefits, etc.) to deliver a seamless client experience Contribute to templates, best practices, and knowledge-sharing within the consulting team Performs other duties as assigned to support overall Asure client needs. Required Qualifications Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience) 5+ years of progressive HR experience, with at least 2 years in a consulting, client-facing, or multi-site/multi-entity role PHR, SPHR, SHRM-CP, or SHRM-SCP certification (preferred) or work to obtain in the first year. Strong working knowledge of employment law and HR compliance requirements Demonstrated ability to manage multiple clients, priorities, and deadlines simultaneously Excellent written and verbal communication skills, with the ability to explain complex topics clearly to non-HR audiences Proficiency with HRIS platforms, Microsoft 365, and CRM or ticketing tools High level of discretion and professionalism when handling confidential information Experience with multi-state employment compliance Background in PEO, HR outsourcing, or consulting firms Experience conducting workplace investigations Familiarity with payroll, benefits administration, and time and attendance systems Core Competencies Client-first mindset: Anticipates needs and builds long-term trust Sound judgment: Balances risk mitigation with practical business realities Organization: Manages workload with strong fol