SIU Investigator
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SIU Investigator
Say hello to Hagerty
Hagerty is a company builtby drivers fordrivers. We put our members at the center of everything wedo, andare dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love.
We’reproud to be the world’s largest insurer of collectible andenthusiastvehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.
S. and Europe, we hosta number ofdriving events and concours, and ouraward-winningautomotive journalists produce the most popular car magazine globally, alongside internationally awarded videos.
We’recommitted to Never Stop Driving.
The Claims team has an opportunity for a SIU Investigator . The Special Investigator investigates and identifies questionable and suspicious claims, communicating with claims personnel, insurance carriers, law enforcement, and government regulatory agencies to prevent and deter fraud.
What you’ll do
Conduct timely investigations including recorded statements and interviews
Provide timely status updates
Timely and clear documentation of Claim Files
Meet claim audit scores target.
Maintain highest level of confidentiality and professionalism
Accept assigned referral of questionable claims with an appropriate investigative action plan
Ensure accuracy, quality and timeliness of the evidence gathered during an investigation as well as compliance with all applicable laws, legal codes, and governing agencies
Provide Claim Adjuster with timely investigation results and document investigative findings
Determine whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.
Properly provide recommendations and decisions surrounding investigative efforts to include request for authorization for Examinations Under Oath to be conducted
Determine whether vendor involvement is needed to include budget and management of the investigation
Perform detailed database queries on SIU investigations to include analysis and organization of critical data to assist during the assigned investigation
Properly evaluate and complete state compliance referrals, as applicable, when questionable or suspicious activity is identified
Assist in providing fraud awareness training to claim staff
Assist the claim department and give guidance in the handling of questionable claims as needed
Maintain active membership in professional organizations that provide SIU assistance and resources
Establish and maintain relationships with law enforcement, government regulatory agencies and insurance industry personnel assisting when needed or required
This might describe you
Must be detail oriented
Ability to work with highly confidential information
Ability to recognize patterns of inconsistencies that may be linked to fraudulent activity
Must have ability to interact with clients, repair shops and appraisers
Maintain high level of accuracy
Ability to work independently and lead others
Maintains highest level of confidentiality and professionalism
Excellent verbal and written communication skills
Good organization and time management skills
Showcase enthusiasm and proficiency in OSINT, technology, and data analytics
Maintain a positive attitude & foster team engagement
Must be willing to travel and or work additional hours
3-5 years claim experience, or prior investigator/law enforcement experience
Strong investigative skills necessary
Demonstrate knowledge of tools and techniques needed for conducting fraud investigations
Demonstrate proficiencies with computer software
Other things to note
This position is open to U.
S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.
Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed,valuedand belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for futuregenerationsand our desire to make a positive impactinthe world.
#LI-Remote / LI-Hybrid / #LI-Onsite