Property Supervisor

PROPERTY SUPERVISOR Multi-Family Property Management | Pan American Properties, Inc. Full-Time | Salary, Exempt | Southern California California Real Estate License Required Corporate Office: Tustin, CA (Orange County) DRIVE PERFORMANCE. ELEVATE COMMUNITIES. Pan American Properties, Inc. is seeking an experienced Property Supervisor to provide leadership and operational oversight across a portfolio of multi-family apartment communities throughout Southern California. This is a portfolio leadership role for an experienced property management professional who understands that successful communities require more than keeping day-to-day operations moving. They require strong teams, sound financial management, consistent operational standards, and leaders who take genuine ownership of results. As a Property Supervisor, you will directly lead and develop Property Managers, oversee the financial and operational performance of your assigned communities, maintain an active presence at your properties, and serve as an important connection between our site teams, corporate departments, and property owners. We're looking for a leader who knows how to set clear expectations, coach and develop managers, identify issues early, hold teams accountable, and provide the direction and resources Property Managers need to successfully own the day-to-day performance of their communities. This role requires the ability to maintain strong portfolio-level oversight while empowering capable managers to lead effectively at the property level. Lead & Develop Property Managers Provide direct leadership, coaching, support, and accountability to Property Managers and other assigned team members. Establish clear expectations, priorities, and performance goals. Monitor performance, provide meaningful feedback, and complete performance evaluations. Identify performance concerns early and partner with leadership and Human Resources when additional support or corrective action is needed. Participate in recruiting, onboarding, training, and developing on-site team members. Help managers navigate challenging resident, personnel, financial, and operational situations while maintaining appropriate ownership at the property level. Drive Financial & Portfolio Performance Carry responsibility for the financial and operational performance of your assigned portfolio. Review property financial statements, budgets, income, expenses, delinquencies, and significant variances. Conduct regular financial and performance reviews with Property Managers. Partner with site teams in developing annual budgets and monitoring performance against them. Review and approve property expenses and evaluate opportunities to improve financial performance. Monitor occupancy, leasing activity, traffic, delinquency, turnover, and other key performance indicators. Establish and evaluate rental rates using market conditions, property performance, expenses, amenities, and ownership objectives. Support forecasting, capital planning, maintenance budgeting, and long-range property planning. Turn portfolio data into clear priorities and action plans. Strong Property Supervisors know their properties firsthand. You will regularly visit communities throughout your portfolio to: Evaluate curb appeal, marketability, leasing operations, unit conditions, safety, maintenance standards, and overall property performance. Ensure communities are appropriately staffed and operating according to company standards. Identify underperformance and work with Property Managers to develop and execute corrective action plans. Spot-check vacant and completed units and monitor turnover and rent-ready standards. Review property inspections and ensure deficiencies are appropriately addressed. Maintain oversight of resident issues, documentation, property assets, and operational compliance. Partner on Maintenance & Capital Projects Evaluate recurring property conditions and significant maintenance needs. Review proposals, bids, and major project recommendations. Monitor capital and contract projects for scope, quality, progress, and budget alignment. Ensure completed work meets company and property standards. Help ensure maintenance resources are deployed appropriately across the portfolio. You will serve as an important bridge between our properties, corporate team, and property owners. You'll communicate proactively regarding property performance, challenges, projects, priorities, and recommended solutions while building productive relationships with owners, residents, vendors, contractors, and internal departments. You'll also help ensure your portfolio maintains appropriate compliance with company policies, Fair Housing requirements, real estate regulations, safety requirements, and established operational standards. Our ideal Property Supervisor combines strong people leadership, operational expertise, financial fluency, and sound independent judgment. Have successful