Cantonese - Remote Interpreters

About the Opportunity Expansion International is partnering with our client, a healthcare interpreting and language services provider, to build out a team of Medical Video Remote Interpreters across multiple languages, including Cantonese. This is a newly scaling programme, so we are recruiting a number of interpreters as our client grows its remote interpreting capacity across the US healthcare system. The role sits fully remote and connects healthcare professionals with patients who are more comfortable communicating in a language other than English, primarily through video, with occasional over-the-phone sessions. This is a genuine route into a career in medical interpreting. Full training is provided, and previous professional interpreting experience is a bonus rather than a requirement, provided you can demonstrate strong bilingual fluency and a real understanding of what interpreting involves. The Role As a Medical Video Remote Interpreter, you will facilitate clear, accurate communication between English speaking healthcare providers and Cantonese speaking patients, without adding, omitting, or changing the meaning of what is said. You will interact directly with patients and healthcare professionals in sensitive, and sometimes high pressure, medical situations, so composure, confidentiality, and cultural sensitivity matter as much as language skill. Candidates go through a structured evaluation process (resume review, phone interview, recorded prescreen, a medical interpreting proficiency assessment, and a final interview), and successful candidates complete a foundations training programme before starting live sessions.

Key Responsibilities
Provide accurate, complete, and respectful video interpreting between English and Cantonese, with occasional over-the-phone sessions. Take part in required training, coaching, and quality related activities. Required Skills & Experience Fluent, professional level verbal communication in both English and Cantonese. A genuine understanding of what medical interpreting involves. Ability to interpret medical information accurately and completely in both languages. Willingness to complete a medical interpreting proficiency assessment as part of the selection process. Strong professional reliability and sound judgement, with a customer service mindset. Comfort working with video conferencing platforms and adapting to new remote technology. A dedicated home workspace reserved for this role: a private, distraction-free room with a door that locks, where no one else can see your screen while you work, and wired high speed internet (no Wi-Fi, hotspot, satellite, or DSL). This is not a typical work-from-anywhere remote role, given the confidential nature of the sessions. Comfortable being on camera for the majority of each shift. Based in the Philippines and Malaysia, available to work remotely. Please note this role will require working night shift hours, aligned with US Eastern Time (ET); Previous medical interpreting experience in a hospital, clinic, or healthcare setting. Formal medical interpreter training, or a related certificate or degree. National medical interpreter certification (for example CCHI or NBCMI), where available for the language. Experience interpreting over video or telephone platforms. Working knowledge of medical terminology in English and Cantonese. Customer service, call centre, or BPO environments with a high standard of professionalism. Language services, translation, or interpreting, whether formal or informal. Private Health Insurance Work From Home Training & Development Equipment provided #