Senior Lead, Problem Management
2 weeks ago
United States
Optimum Communications Inc.
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Optimum seeks a Lead-level Individual Contributor in Change Management to own the Problem Management process for an assigned service area. You will lead complex RCA investigations, drive repeat-incident reduction, and partner with Change Management to scope and track RCA-driven changes to completion. As a technically adept leader without direct reports, you will mentor L1-L3 analysts, define standards, and present outcomes to leadership while guiding automation roadmap and AI governance for #J-18808-Ljbffr Optimum Communications Inc.