Service Manager
2 weeks ago
United States
WCTractor
Full-time
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Service Manager
Level Management Position Type Full Time Job Shift Day Education Level Not Specified Travel Percentage Negligible Category Management
Service Manager
Job Description
As a Service Manager with WCTractor, you will play a critical role at Washington County Tractor. Our Service Managers oversee all service operations within a location to partner with all departments to ensure internal and external customer satisfaction, growing profitable service labor sales, and effectively engaging department personnel. Ensure overall customer satisfaction Follow and maintain effective Service Department processes to ensure customer satisfaction. Communicate effectively within service department and with other store departments Leads the implementation of best practices and processes throughout the service department and trains team members accordingly Maintain current knowledge related to agricultural and light construction equipment Service Manager Qualifications High school diploma or equivalent Previous supervisor or management experience required Strong mechanical aptitude required Computer skills required WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity and Christian standards and values in all we do. Washington County Tractor, Inc. began as a Ford tractor dealership in 1939. In Brenham, Washington County Tractor, Inc., WCTractor, and WCT Outdoors sell a variety of agricultural, construction and lawn and garden equipment, utility vehicles and trailers. Since 1939, a number of local families have owned and operated the business, including the Cades, Kankels, Quinns, Koehnes, Jensens, and now Wackmans. Local active family ownership has been instrumental in the company's ongoing efforts to make its mission statement a reality every day.
Job Description
As a Service Manager with WCTractor, you will play a critical role at Washington County Tractor. Our Service Managers oversee all service operations within a location to partner with all departments to ensure internal and external customer satisfaction, growing profitable service labor sales, and effectively engaging department personnel. Ensure overall customer satisfaction Follow and maintain effective Service Department processes to ensure customer satisfaction. Communicate effectively within service department and with other store departments Leads the implementation of best practices and processes throughout the service department and trains team members accordingly Maintain current knowledge related to agricultural and light construction equipment Service Manager Qualifications High school diploma or equivalent Previous supervisor or management experience required Strong mechanical aptitude required Computer skills required WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity and Christian standards and values in all we do. Washington County Tractor, Inc. began as a Ford tractor dealership in 1939. In Brenham, Washington County Tractor, Inc., WCTractor, and WCT Outdoors sell a variety of agricultural, construction and lawn and garden equipment, utility vehicles and trailers. Since 1939, a number of local families have owned and operated the business, including the Cades, Kankels, Quinns, Koehnes, Jensens, and now Wackmans. Local active family ownership has been instrumental in the company's ongoing efforts to make its mission statement a reality every day.