Operations Manager

Operations Manager We are looking for a hands-on Operations Manager to join a fast-growing creator-management company and become the founder's operational right hand. This is a full-time, in-person role based in Orlando, Florida .

About the Role
You will own the company's day-to-day operations, including invoicing, payments, contracts, reconciliation, vendor management, creator onboarding, internal processes, and team coordination. This is not a passive back-office role. We are looking for someone who can bring structure to a fast-moving environment, solve problems independently, and maintain high operational standards. Responsibilities Manage weekly invoicing, payment reconciliation, and accounts receivable. Coordinate monthly financial reporting with bookkeeping partners. Oversee creator onboarding, contracts, payouts, and system access. Manage vendors, subscriptions, contractors, and operational documentation. Own and improve SOPs for recurring workflows. Identify inefficient processes and support automation initiatives. Coordinate the on-site team, external partners, and contractors. Support hiring, onboarding, payroll coordination, and performance follow-ups. Run regular operations meetings and ensure deadlines are met. Requirements 3–7 years of experience in operations, executive support, or a similar role. Experience in an agency, service business, talent company, or fast-growing startup. Strong understanding of invoicing, bookkeeping, reconciliation, and financial reporting. Advanced Google Sheets skills. Experience creating and improving SOPs. Strong organizational, communication, and problem-solving skills. Ability to work independently and take full ownership of results. High level of discretion when handling confidential information. Comfortable working within the adult creator economy. Willingness to work full-time from the Orlando office. Tools Experience with several of the following is expected: Claude, ChatGPT, or similar AI tools. Google Workspace. Mercury or similar banking platforms. QuickBooks Online. Gusto or similar payroll systems. Notion, Monday, or other project-management tools. Nice to Have Experience in a creator, talent, or influencer agency. Familiarity with OnlyFans business operations. Experience managing employees or contractors. Knowledge of Zapier, Make, Google Apps Script, APIs, or light scripting. Personal Qualities Proactive and ownership-driven. Structured and detail-oriented. Confident working with numbers. Comfortable making decisions and addressing performance issues. Approachable, direct, and able to maintain high standards.

What we offer
Full-time, in-person role in Orlando, Florida. Close collaboration with the founder and a small on-site team. Fast-paced and informal environment. Performance-based bonus. Opportunity to build and manage an operations team. #J-18808-Ljbffr Cyber Staff