Bilingual Medicaid Eligibility Specialist, Onsite Jackson North Medical Center
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Overview Bilingual Medicaid Eligibility Specialist, Onsite Jackson North Medical Center
Join to apply for the Bilingual Medicaid Eligibility Specialist, Onsite Jackson North Medical Center role at Centauri Health Solutions, Inc.
Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, clinical data exchange capabilities, and data-driven solutions. Our solutions address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and improve access to and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1700 dedicated associates across the country.
Role Summary
Bilingual Eligibility Specialists work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Specialists conduct analysis of patients\' potential reimbursement and partner with patients to ensure complete understanding of the benefits application process. Bilingual Patient Eligibility Specialists partner with team members and clients to ensure that patients\' and client\’s needs are met.
Schedule will be Sunday to Thursday 10:00a
- 7:30p; various nights/holidays/weekends, and travel between other Jackson locations may be required.
Primary
Location:
Jackson North Medical Center
160 NW 170th Street
North Miami Beach, FL 33169
Learn more about this position by watching a short interview with a current Centauri associate:
Role Responsibilities Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
Interview patients; conduct analysis of potential reimbursement, and determine eligibility
Introduce services, sets expectations for process and communication to ensure patient understanding
Partner with patients to ensure patient understanding of process and assist with any questions during the application process
Obtain and manage all needed forms from patients, and follow up throughout process
Identify any additional patient needs and direct them to appropriate agencies for assistance
Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
Provide strong client service and collaboration with the team
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements 2+ years customer service experience
Must have reliable transportation
At least one year working with FL state Medicaid/Medicare/Disability
Must be fluent in Spanish (speak, read, write)
Must be able to work onsite at hospital facility
Must be able to work schedule required
Outstanding communication skills and desire to provide excellent customer service
A strong concept of patient advocacy and the desire to help someone every day
A strong work ethic, ability to work independently while making a difference
Strong computer skills and the ability to multitask while working in a fast-paced environment
A positive outlook and eagerness to learn
Consistent punctuality and attendance
Healthcare experience, patient contact experience a strong plus
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company’s plan.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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