Human Resources

Head of People & Culture Company Accion International Accion is a global nonprofit on a mission to create a fair and inclusive economy for the 1.6 billion people who are failed by the global financial system. We develop and scale responsible digital financial solutions for small business owners, smallholder farmers, and women, so they can make informed decisions and improve their lives. Through targeted investment strategies, advisory solutions, and expert thought leadership, we work with local partners to develop and scale cheaper, more accessible, and customer-friendly financial solutions. Since 1961, Accion has helped build 299 financial service providers serving low-income clients in 77 countries, reaching over 500 million people. Accion has grown in complexity over the last few years and is projected to continue integrating and operating multiple entities and subsidiaries across several geographies, including Accion Impact Management (AIM), an SEC Registered Investment Advisor that manages impact investments in financial inclusion leveraging third-party capital. To support this continued evolution, the organization seeks an experienced and effective Head of People & Culture, responsible for shaping and advancing Accion's global people strategy to enable organizational performance, mission impact, and sustainable growth. Leading the global People & Culture function, the leader is responsible for enterprise-wide talent, culture, organizational design, total rewards strategy and people operations to support continued global growth, organizational competitiveness and financial sustainability. The role champions an inclusive and high-performing employee experience, while balancing global standards with local market, cultural, and regulatory requirements across the organization's 180 person international workforce. They will coach, mentor and advise direct reports, peers, and senior/middle management on best-in-class talent management and organizational development practices. Chief Operating Officer Team: Manage a team of 9 and partner with organizational leaders Partner closely with leadership team members on aligning the People & Culture approach with organizational priorities, growth strategy and operational structure. Ensure people strategies effectively support a globally distributed workforce across non-profit and regulated investment management activity, including employees, Employer of Record (EOR) staff, and consultants. Build a compelling global employee value proposition that delivers a consistent employee experience while respecting local laws, cultures, and business needs. Champion people and culture practices that recognize and support differing business, regional norms, and ways of working, in order to attract/retain exceptional talent reflective of the organization's charitable purposes and mission-oriented activities. Lead, mentor, and develop team members to build organizational capability and ensure a high performing, outcomes-oriented People and Culture function. Global Culture & Engagement Help strengthen the organization's One Accion culture by championing organizational initiatives that foster cross-team engagement, communication and collaboration across programs, functions, subsidiaries, and regions, and enterprise learning. Continue to introduce and embed practices, programs, and behaviors that increase employee engagement and support health, resilience and sustainable performance. Foster a culture of accountability, equity and inclusion, learning, innovation, and continuous improvement. Talent Development, Performance, and Total Rewards Provide oversight for the organization's global talent management and professional development strategy, ensuring alignment with organizational priorities, future workforce needs and operating model. Provide oversight of the organization's performance management philosophy and practices, fostering accountability, continuous feedback, and alignment between individual performance and organizational goals. develop talent management frameworks and career development pathways that strengthen recruitment, talent development, engagement, succession planning, and retention. Evolve and modernize policies and processes to enable a 'fit for purpose' and efficient operating model across business divisions and entities, including shared services for AIM. Innovate and improve HR and talent software systems, performance management models and tools, workflows, and service delivery. Identify opportunities to leverage AI and automation that will build and drive organizational capability and efficiency across People operations and the enterprise. Risk & Employee Relations Ensure strong governance, policy oversight, and effective mitigation of employment risks globally as part of Accion's enterprise risk management program. Provide strategic oversight of international employment models, Employer of Record arrangements, immigration, and global mo