Paintless Dent Repair Trainer
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Job Description
Job DescriptionAbout Dent WizardDent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. As a Trainer -PDR Technician, your essential job functions include:Being responsible for developing a skilled and efficient technician workforce through comprehensive training and knowledge transfer, specializing in Paintless Dent Repair (PDR). The Trainer works closely with field management to teach essential skills while designing, delivering, and improving training programs.
Essential Duties and ResponsibilitiesTraining & InstructionConduct hands-on and classroom training sessions for new hires and existing technicians on Paintless Dent Repair techniques, tools, and best practices.
Consistently deliver training that align with company standards and customer expectations.
Provide one-on-one coaching and mentoring to trainees, ensuring skill proficiency and confidence.
Demonstrate proper use of PDR tools, including glue pulling, blending, and panel access techniques.
Evaluate trainee performance through practical assessments and provide constructive feedback for improvement.
Ensure trainees understand and follow safety protocols when working with tools, chemicals, and vehicle surfaces.
Customize training execution based on the skill level and learning pace of trainees.
Curriculum & Program DevelopmentAssist in continually developing, updating, and improving training materials, manuals, and standard operating procedures.
Collaborate with leadership to identify training program changes.
Communication & ReportingCommunicate trainee progress, strengths, and areas for improvement to managers and leadership.
Provide recommendations for post-graduation experiences based on assessments.
Maintain accurate training records, including attendance, assessment results, and certification status.
Operational & Administrative SupportAssist in maintaining training facility equipment, tools, and workspaces to ensure a professional learning environment.
Coordinate with stakeholders to onboard new hires and ensure a smooth training-to-field transition.
Participate in company meetings, workshops, and trade shows to stay engaged with industry trends.
Required QualificationsTechnical Expertise & ExperiencePaintless Dent Repair (PDR) Subject Matter Expert with deep technical knowledgeMinimum 4-Star LOA Certification5+ years of experience as a PDR Technician with Dent Wizard$150K+ annual billing in at least one of the last three years as a PDR TechnicianProficiency in using Dent Wizard Standard Issue Kit tools and advanced PDR tools
Business & Operational KnowledgeStrong understanding of Dent Wizard business structure and operationsWorking knowledge of ReconPro invoicing software and proper SKU applicationProficiency in SharePoint, OneDrive, PowerPoint, Word, and Viva Engage
Training & Coaching SkillsExperience with training processes and proceduresStrong coaching and mentorship abilities to develop new techniciansAbility to hold interactive huddle meetings and conduct live PDR demonstrationsExcellent demonstration, presentation, and communication skills
Customer & Stakeholder ManagementStrong customer retention skills to support business growthAbility to communicate effectively and negotiate solutions with stakeholders
Physical RequirementsRegularly required to stand and walk for extended periodsFrequently required to stoop, kneel, crouch, bend, squat, and climbMust have close, distance, and depth perception vision with the ability to adjust focusRequires manual dexterity for precision tasks and repetitive motionAbility to lift up to 45 pounds (e.g., light hand tools, equipment)Exposure to moderate noise levels in a shop or training environment
Drug PolicyAll applicants being considered for employment must pass a pre-employment drug screening and background check.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:$98,000
- $110,000/ Year
Why Dent Wizard: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements.
We offer
a competitive & comprehensive benefit package including: paid time off, medical, dental, vi