Operations Associate

Badass Patches is a veteran-owned company based in Raleigh, NC that designs and produces custom patches, challenge coins, apparel, and gear for military units, law enforcement agencies, fire departments, first responders, and organizations across the country. Every order we ship represents someones unit, career milestone, or accomplishment. Our customers trust us because we deliver exceptional quality, accuracy, and fast turnaround times. Every shipment leaving our warehouse matters. This position combines warehouse operations, order fulfillment, inventory management, quality control, and problem solving. Youll spend part of your day picking and packing orders, but youll also be trusted to verify order accuracy, identify mistakes before shipments leave the building, organize inventory, and help improve the way our warehouse operates. Because were a small business, everyone wears multiple hats. Pick and pack customer orders with exceptional accuracy Perform quality checks on outgoing orders Receive, organize, and stock incoming inventory Assist with inventory counts and replenishment Help improve warehouse processes and efficiency Work with shipping software to prepare packages Organized without needing constant supervision Proud of producing high-quality work 2+ years of work experience in warehouse, fulfillment, logistics, manufacturing, retail operations, or another fast-paced environment ~ High school diploma or GED Associates or Bachelors degree Experience with e-commerce fulfillment Experience using shipping software (ShipStation, UPS WorldShip, etc.) Inventory management experience Experience in small business operations Takes pride in accuracy and quality Performance-based bonus opportunities ~ Opportunities for advancement as our operations continue to grow ~ Whether were shipping patches for a military deployment, challenge coins honoring years of service, or apparel for first responders, we know our work has a real impact.