Enterprise Field Service Manager

Enterprise Field Service Manager (Construction)

Salary Range $80,000.00 - $92,000.00 Salary

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America. As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

Position Overview BearCom is building a dedicated Enterprise Travel Service Team to support deployment of Motorola DMR Critical Communication systems (including LCP and CapMAX platforms) and Public Safety DAS/BDA ERCES systems at enterprise-level customer facilities including multi-story office buildings, data centers, and shipping/production facilities. The Enterprise Field Service Manager Construction is a senior field leadership role responsible for overseeing multiple deployment crews across a region. This leader conducts pre-site walks, validates site readiness, runs on-site kickoff meetings, performs QA/QC inspections, and ensures every project is delivered safely, on time, and to BearCom's quality standard. Beyond managing projects, this role is about building and sustaining high-performing teams creating an environment where field professionals are clear on expectations, supported in their work, and motivated to deliver their best every day. Additional support to branch-level operations is provided as needed. This is a salaried, travel-intensive leadership role requiring 80% regional travel with national deployment as needed.

• Pre-Site Walks & Readiness: Conduct pre-installation site surveys at enterprise facilities to assess readiness, identify installation challenges, validate infrastructure requirements, and prepare deployment crews before mobilization.
• On-Site Kickoff Meetings: Lead project kickoff meetings at each job site set the tone, align the team on scope and sequencing, communicate safety expectations, and ensure everyone is clear on daily objectives before work begins.
• Multi-Crew Oversight: Provide active oversight and direction across multiple deployment crews, coordinating schedules, priorities, and resource allocation to keep projects moving efficiently and teams working in sync.
• QA/QC Inspections: Perform systematic quality assurance and quality control checks on all installation and commissioning work, including DAS/BDA cable plant, Motorola DMR infrastructure, and antenna systems.
• FATP & Commissioning: Oversee and validate Functional Acceptance Test Plans (FATP) for Motorola DMR and ERCES Public Safety system commissioning to ensure systems meet design specifications and AHJ requirements.
• Safety Leadership: Enforce OSHA, NFPA, IFC, and R-56 standards; conduct daily safety briefings; maintain incident-free job sites safety is non-negotiable.
• Team Development: Invest in the people on your crews coach them, challenge them, and create a team culture where accountability, collaboration, and continuous improvement are the norm.
• Customer Engagement: Serve as the primary customer-facing leader on enterprise projects; communicate status clearly, manage expectations professionally, and resolve issues with urgency and ownership.
• Licensing & Permitting: Manage local permitting and AHJ coordination for DAS/BDA ERCES systems, including fire marshal inspections and certificate of occupancy requirements.
• Documentation & Reporting: Maintain as-built drawings, daily field reports, commissioning records, compliance checklists, and project close-out packages.
• Budget & Cost Control: Monitor job costs, track labor and material utilization, and support the project billing process and schedule of values.
• Branch Support: Provide technical and operational leadership to branch-level field teams as needed outside of primary travel team assignments.

Required Skills & Qualifications

• 7+ years of low-voltage construction and field operations experience, including 3+ years in a supervisory or foreman role.
• Demonstrated experience overseeing Motorola DMR system installations, including CapMAX and/or LCP infrastructure.
• Strong background in Public Safety DAS/BDA ERCES system installations; familiarity