Concierge - Limelight Ketchum

Job Description

Summary

The Concierge provides information on adventure activities in the valley.  They offer suggestions to guests and make reservations for activities and restaurants. 

Job Posting Deadline 

Applications for this position will be accepted until May 15, 2024.

Essential Job Functions

•    Recommend and book activities for guests ability / skill level and interest

•    Needs to be able to quickly solve problems

•    Is outdoor enthusiast with extensive knowledge of area

•    Identify and build relationships with key individuals and vendors to supply activities

•    Develop excellent communication tools to promote this service

•    Ensures accuracy of information taken from guests and given to vendors

•    Ensures safety and well being of guests

•    Ensures vendors uphold Limelight Hotel standards with each guest experience and interaction

•    Fill all reasonable guest requests or requirements

•    Anticipate guest service needs

•    Discretion will be used at all times concerning guest activities and special requests

•    Develop relationships with restaurants, shops, clubs, spas and salons, car rental agencies, florists, health clubs, recreational vendors, ticket outlets, etc. to help facilitate all guest requests

•    Is aware at all times of the scheduled activities in the city; i.e. theater, the arts, special exhibits, concerts, shows, sports and leisure activities; establishes close contacts with appropriate people in all of these areas

•    Recommends hotel restaurant, bar and other services and is aware of hours of operation and assists guests in securing reservations

•    Know about all daily hotel functions, location and times for appropriate guest direction

•    Assist other departments as needed

•    Other duties as assigned 

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