Admissions Counselor

3 weeks ago

Cincinnati Ohio, United States Glenwood Behavioral Health Hospital Full time
Overview:
​

​ Glenwood is looking for a full-time Admissions Counselor that will work 11am-11pm. 

 

 

PURPOSE STATEMENT: 

​Clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization. 

Responsibilities:
​ESSENTIAL FUNCTIONS: 

​Respond to inquiries about the facility within facility policy timeframes. 

​Ability to develop therapeutic relationships with patients and families. 

​Perform benefit eligibility to ensure patient benefits are active at the time of admission.  Communicate benefit eligibility to the business office and the patient or significant other. 

​Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.  

​Coordinate admission and transfer from referral sources and between levels of care within the facility. 

​Maintain knowledge of milieu management. 

​Communicate projected admissions to designated internal representatives promptly.  

​Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.  

​Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family. 

​Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.  

​Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.  

​Admit patient in the registration and accounting system.  Complete all admission and consent forms with the patient. 

​Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority. 

​OTHER FUNCTIONS:  

​Perform other functions and tasks as assigned. 

Qualifications:
​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:  

​Master's degree in a social services field (psychology, counseling, social work).   

​Three or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred. 

​Experience in the managed care pre-certification process, level of care assessments and utilization preferred. 

​LICENSES/DESIGNATIONS/CERTIFICATIONS:  

​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 

​First aid may be required based on state or facility.

 

AHMKT

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