Technician, Remote MX

Duties & Responsibilities:
Summary/objective

VDT Team Monterrey, asTech® is a leading provider of diagnostic solutions and services to the collision repair industry. asTech®, which stands for automotive service Technicians, is the first company of its kind to specialize in servicing vehicle electronics. The Company provides remote, mobile, and in-shop automotive electronic services using its patented asTech® device, performed by ASE-Certified Technicians.

 

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

· Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models

· Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis

· Ability to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS)

· Proficient in identification of faults, error messages, module corrections, etc.

· Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology

· Serve as primary client contact as needed within the service process

· Perform customer reporting

· Coordinate with fellow technicians in performing in depth diagnostic test plans

· Keep team management aware of mechanical repair problems as they occur

· Adhere to all company policy, procedure, safety and environmental rules

· Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Minimum Qualifications:

· Two to three years of car dealership experience OR experience in an aftermarket repair facility as an Automotive Technician

· OEM scan tool and/or after market scan tool experience and knowledge

· Proficient in identification of faults codes, error messages and modules

· Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience

· Must have company designated certifications or obtain within 6 months: ASE, I-Car, MECP

· Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

· Basic computer skills and understanding of Microsoft Office

 

Preferred Qualifications/Skills:

· New car dealership experience is considered a plus

· Self-motivated, high energy and a customer-focused perspective

· In depth understanding of automotive industry and various manufacturer acronyms and lingo

· Proficient in customer reporting

---