School Operations Manager
1 month ago
The Opportunity
The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community. The School Operations Manager (SOM) is a school based position that plays a central role in ensuring that students, families, and staff have the information and resources they need to succeed. SOMs primarily coordinate day-to-day operations systems and routines that allow the school to run seamlessly.
Key Responsibilities
Models exceptional customer service and ensures families receive timely and effective service
Warmly greet all visitors to the school and direct them to the appropriate place or person
Manage school office, answer phones, and manage mail
Receive and distribute messages for students and staff
Respond to parent questions and concerns, and direct them to the Principal when appropriate
Manages the day-to-day school based operations policies and procedures
Implements the Great 8 procedures such as arrival and dismissal
Oversees daily busing operations for their school by processing changes, addressing challenges, and coordinating processes
Coordinates with Child Nutrition day to day logistics of service such as meal card replacement and rosters
Supports field lesson logistics by booking buses and ordering meals
Schedules shared space
Maintains school inventory system and implements purchasing and accounting best practices
Purchases goods and services
Codes invoices, collects fees, and prepares deposits
Partners with School Support Partners (SSP) and vendors to ensure campus is well maintained and runs efficiently
Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers
Manages any student technology program the school runs
Manages and develops School Operations Associate towards excellence in their role and with an eye toward their long-term development
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