Patient Service Rep II
2 weeks ago
Patient Service Representative, Internal Medicine West
Full time, 80 Hours per pay period, Day shift
Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.
Position Summary:
Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day.
Recruiter: Sarah Grey || || (phone number removed)
Responsibilities:
Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
May answer telephone calls and route accordingly.
Receives and records changes in patient information.
Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
Responsible for scheduling appointments for return visits and end of day procedures and balancing.
Compiles data for the billing personnel.
Develops the A-I-D-E-T fundamentals of communication.
Attends meetings as required and participates on committees as directed.
Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Qualifications:
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
Minimum Experience:
One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.
Licensure Requirement:
None
For information on Internal Medicine West:
-
Patient Service Rep II
1 week ago
Knoxville, Tennessee, United States Covenant Health Full timeOverviewPatient Service Representative, Covenant Health Diagnostic Center - South Full time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties...
-
Patient Service Rep II
4 days ago
Knoxville, Tennessee, United States Covenant Health Full timeOverviewPatient Service Representative, Internal Medicine West Full Time, 80 Hours per pay period, Day shift Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology,...
-
Patient Service Rep II
3 weeks ago
Knoxville, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Knoxville Digestive Disease Consultants Full time, 80 hours per pay period, Day shift Position Summary: Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals...
-
Patient Service Rep II
1 week ago
Knoxville, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Covenant Health Diagnostic Center - South Full time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East...
-
Patient Service Rep II
3 days ago
Knoxville, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Internal Medicine West Full Time, 80 Hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include...
-
PATIENT SERVICE REP II
1 week ago
Knoxville, TN 37921, USA, United States Covenant Health Inc. Full timeOverview Patient Service Representative, Family Care Specialists Full-time, 80 hours per pay period, Day shift Hours are M-F 7:45a-4:45p Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee....
-
PATIENT SERVICE REP II
7 days ago
Knoxville, TN 37921, USA, United States Covenant Health Inc. Full timeOverview Patient Service Representative, Covenant Health Diagnostic Center - South Full time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties...
-
Patient Service Rep I
3 weeks ago
Knoxville, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Float Pool Full time, 80 Hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology,...
-
Patient Service Rep II
3 weeks ago
Clinton, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, McNeeley Family Physicians Full time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties...
-
Patient Service Rep II
4 days ago
Oak Ridge, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Parkway Cardiology Associates Full time, 80 hours per pay period, Day shift PositionSummary: Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding...
-
Patient Service Rep II
3 days ago
Lenoir City, Tennessee, United States Covenant Health Full timeOverview: Patient Service Representative, Cardiology Associates of East Tennessee-Lenoir City Full time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East...
-
PATIENT SERVICE REP I
1 week ago
Knoxville, TN 37921, USA, United States Covenant Health Inc. Full timeOverview Patient Service Representative, Center for Reproductive Medicine & Pelvic Pain PRN/OCC, Hours vary, Day shift Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include...
-
Customer Service Reps
1 month ago
Knoxville, United States Ameriplan Benefit Corporation Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Reps to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...
-
PATIENT SERVICE REP II
1 week ago
Knoxville, TN 37923, USA, United States Covenant Health Full timePatient Service Representative, Knoxville Digestive Disease ConsultantsFull time, 80 hours per pay period, Day shift Position Summary:Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and...
-
PATIENT SERVICE REP II
1 week ago
Knoxville, TN 37923, USA, United States Covenant Health Full timePatient Service Representative, Internal Medicine WestFull time, 80 Hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology,...
-
PATIENT SERVICE REP II
2 weeks ago
Knoxville, TN 37923, USA, United States Covenant Health Full timePatient Service Representative, Float PoolFull time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic...
-
PATIENT SERVICE REP II
2 weeks ago
Knoxville, TN 37916, USA, United States Covenant Health Full timePatient Service Representative, Urology Specialists of East TennesseeFull-time, 80 hours per pay period, Day shift Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include...
-
PATIENT SERVICE REP II
2 weeks ago
Knoxville, TN 37909, USA, United States Covenant Health Full timePatient Service Representative, Family Care SpecialistsFull-time, 80 hours per pay period, Day shift Hours are M-F 7:45a-4:45p Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties...
-
PATIENT SERVICE REPRESENTATIVE II
1 week ago
Knoxville, TN 37921, USA, United States Covenant Health Inc. Full timeOverview Patient Service Representative, Float Pool PRN/OCC, Hours and shifts vary Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery,...
-
Client Rep
2 days ago
knoxville, United States Valor Pest Control Full timeValor Pest Control is one of the fastest growing Pest Control companies in East Tennessee and have some of the highest customer ratings in Knoxville. We are looking for dependable, hardworking people to join our team of Pest Control Customer Service Reps! Are you someone who takes pride in your work, enjoys working in an office environment, and loves...