Off Property Shuttle

Found in: Resume Library US A2 - 1 week ago

Hilton Head Island South Carolina, United States Omni Hotels & Resorts Full time
Location:
Hilton Head Oceanfront Resort

 

 

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description:
Driver Job Description

Overview

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

 

Responsibilities:
Responsibilities  

Drive shuttle vehicle to and from designated destinations in a timely manner

Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic

Greet guests and provide on boarding assistance

 Ensure cleanliness of shuttle vehicle; including interior and exterior

Inspect vehicle daily and report any damage or safety concerns immediately to management

Maintain accurate log of vehicle maintenance

Report any safety concern immediately to management

Maintain accurate log of services rendered

Create memorable experience during transportation service

Maintain 4-Star/4-Diamond standards of guest service.

Accept other special duties as requested by management.

Assist in keeping front entrance clean and tidy

Understand all emergency procedures

Understand all amenities and services offered at the Resort and local area

Understand all Moments of Service scenarios

When not providing shuttle services this associate will assume the role of doorperson which includes the following responsibilities:

Greet guests and welcome to hotel.

Maintain traffic flow through front drive.

Assist in keeping front entrance clean and tidy

Tag bags with proper claim checks and give the guest his/her claim ticket for the luggage.

Unloads the baggage from the car or taxi and brings inside to the Bell Stand.

Loads car/taxi for departing guests making sure to thank them for choosing the hotel

Understand all emergency procedures

Ensure cleanliness and organization of Bell Stand and Bell Closet

Accept other special duties as requested by management.v

Qualifications:
Qualifications

Excellent customer service skills

Must have strong communication, presentation, training and organizational skills

Maintain a professional business appearance, attitude and performance

Must be able to work a flexible schedule including days, nights, weekends and holidays

Candidates must be able to speak fluent English

Outgoing, friendly personality

Possess a valid driver’s license

Ability to lift 50 lbs.

Ability to sit or stand for long periods of time

Ability to bend in order to lift heavy items

Ability to withstand extreme heat and cold weather conditions

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