Program Assistant

4 weeks ago


Pearland Texas, United States Equus Full time
Job Description

• Explain, complete, and update agreements with training providers

• Review invoices from providers for accuracy before processing for payments

• Upload documentation such as licenses etc. into the State’s system

• Provide quality analysis to ensure participants' cases meet criteria for reimbursement

• Host quarterly meetings with providers to ensure an understanding of local policies as it relates to the reimbursement process

• Assist with processing supportive services including reviewing supportive services forms, contacting client to verify addresses (if needed), creating vouchers, ordering items and verifying receipt

• Explain the assessment and other service processes to customers; provide written materials about the program and its services, answer questions and explain program benefits

• Assist with generation of reports, including data gathering via the computer system, printed reports, or other available information

• Conduct additional customer outreach (training providers) to ensure engagement throughout the service participation processes

• Maintain records related to the assessment and service processes in support of assessment and service delivery staff (scan documents, record activities in the management information systems of record)

• Ensure customer files are complete and that all documents are appropriately signed off

• Maintain shared drive for the project

• Duties may vary depending on programmatic areas of assignment

• Other duties as assigned


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