Team Lead

1 month ago


Staten Island New York, United States Teleperformance Full time
Qualifications:
Minimum requirements:

● BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus).
● 2 years minimum of work experience in sales and/or online
● 3 years experience leading a sales teams is a must.
● Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
● Strong analytical skills in order to generate a solid action items.
● Strong verbal and written communication skills with excellent stakeholder management.
● Good time management skills and ability to organize their own day.
● Client-focused, keen interest in customer interaction & ownership of business goals.
● Passionate about social media, video content, digital marketing and sales.

Responsibilities:
 Responsibilities:

• Demonstrate strong people leadership skills in an operational environment
• Positively influence and contribute to the team culture
• Coach and train the team regularly to enhance competencies
• Lead the strategic approach on outreach and prioritization strategy
• Proactively seeking solutions for potential issues
• Responsible for ensuring team productivity to achieve monthly and yearly target
• Motivate the team to achieve the relevant KPIs
• Execute strategic and effective ways to improve productivity and performance in order to achieve organizational objectives
• Must be reliable in working schedule
• Must be able to maintain good performance based on client metrics



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