Supervisor Loan Operations
3 weeks ago
The Supervisor, Loan Operations position supervises and coordinates daily operations of Consumer Loan Servicing within the General Bank Loan Operations group. Ensures delegation and completion of duties, adequate staffing, and quality of service. Manages associate performance in a high-volume, time-sensitive environment including ensuring all SLAs are being met. Responsible for developing, maintaining, and reporting departmental metrics. Acts as a liaison between third-party vendors and department associates. Supports and collaborates on new Bank initiatives, products, and process enhancements that facilitate business goals. Coaches, mentors, and develops the team. Reviews journal entries and general ledger reporting.
Responsibilities:
Operations - Plans, directs, and manages the daily workflow ensuring efficient processing, risk mitigation, and delivery of excellent service. Leads and participates in interdepartmental meetings, and serves on project teams for new initiatives and the development of process enhancements. Assists in implementing enhancements to departmental systems or processes.
Business Support - Serves as the primary resource to department staff, sales associates, and other business units on complex servicing-related issues and processes. Monitors for departmental compliance with applicable policies, procedures, controls, laws, and regulations in a multi-state environment.
Supervisory Functions - Oversees the activities of a team who processes and services loans on loan system and ancillary systems, resolves issues for associates and clients, and other lending support activities. Assesses work of team for accuracy, process improvements, and efficiencies. Ensures compliance with department policies and procedures. Manages the performance of assigned staff, which may include mentorship, training, and staff evaluations.
Reporting - Compiles and analyzes volume and metric reports. Manages daily reporting including researching and resolving discrepancies. Utilizes reporting to determine peak operational times and establish proper staffing levels.
Qualifications:
Bachelor's Degree and 3 years of experience in lending and loan operations, and leadership
OR High School Diploma or GED and 7 years of experience in lending and loan operations, and leadership
Skills:
• Coaching and developing associates with varying levels of experience
• Knowledge of loan software systems and ancillary systems, specifically ALS
• Knowledge of loan related documentation
• Knowledge of banking policy and regulatory requirements at a multi-state level
• Knowledge of banking products and services
• Ability to manage high volumes in inquiries via phone and email and the corresponding production within SLA parameters
• Ability to adapt to change
• Managing quality controls
• Intermediate experience with Excel
• Experience with PeopleSoft is a plus
• Working knowledge of general ledger reconciliations and journal entries is a plus
-
Loan Processor
13 hours ago
North Las Vegas, United States Dollar Loan Center Full timeJob DescriptionJob DescriptionLOAN PROCESSORWhat we do? We're a short-term lender who serves our community by offering our customers a solution to their financial needs.Why YOU should work here! For starters, our first Core Value is fun! Dollar Loan Center rewards its employees who work hard are dependable and do a great job. We have fun contests, offer...
-
Loan Operations Associate
4 days ago
Raleigh, United States Dogwood State Bank Full timeJoin Dogwood State Bank, a North Carolina state-chartered community bank recently named as a Best Employer in North Carolina for 2023! Dogwood has had immense success in recent years with a passion for serving our customers and communities. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through...
-
Loan Operations Associate
3 days ago
Raleigh, United States Dogwood State Bank Full timeJoin Dogwood State Bank, a North Carolina state-chartered community bank recently named as a Best Employer in North Carolina for 2023! Dogwood has had immense success in recent years with a passion for serving our customers and communities. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through...
-
Registered Nurse Supervisor
1 week ago
North Carolina, United States Siler City Center - Siler City, NC Remote Work Freelance Full timeSiler City Center is hiring Full Time Registered Nurse Supervisor To join our team! 7pm -7am Monday - Friday! Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse,...
-
Senior Analyst, Loan Operations
1 month ago
Raleigh, North Carolina, United States Royal Bank of Canada Full timeJob SummaryHandles escalated or large payment delinquencies. Contacts customers to determine reason for payment delinquency and obtain payment commitment. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Job DescriptionWhat is the Opportunity?RBC Bank Mortgage Servicing and Default operations teams support...
-
Loan Officer
1 month ago
Raleigh, United States Draper Full timeResponsibilities: •Participate and complete training as directed by manager/supervisor •Assist with originating and evaluating mortgage loans according to company guidelines and standards. •At the direction of the senior loan officer, meet with mortgage loan borrowers on the phone and in person, advising and guiding them throughout the entire loan...
-
Registered Nurse Supervisor
2 weeks ago
North Carolina, United States Siler City Center - Siler City, NC Remote Work Freelance Full timeSiler City Center is hiring Full Time Registered Nurse Supervisor To join our team! 7pm -7am Monday - Friday! Benefits*Nursing Student Loan Debt Repayment and Tuition Assistance*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen hardships*Diverse,...
-
ProCRE Loan Specialist
1 day ago
Raleigh, United States First Horizon Full timeLocation: On site, Raleigh, NCSummary The Pro CRE Loan Specialist II position is a specialized position responsible for reviewing and understanding the Real Estate Loan approval/request, providing thorough, objective analysis of the construction documentation and funding requirements in the RE loan documents, and all supporting documentation required for...
-
North Charleston, United States South State Bank Full timeAs a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members...
-
Consumer Loan Fulfillment Specialist
1 week ago
Raleigh, United States Local Government Federal Credit Union Full timeJob Type Full-time Description The Consumer Loan Fulfillment Specialist will play a crucial role in supporting all consumer and residential real estate loan fulfillment and booking utilizing the loan core system. This position will liaise with various business units that work with consumer lending and related functions, including but not limited to research,...
-
Operations Supervisor Night
1 week ago
North Vernon, United States Lowe's Full timeThe Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. This includes maintaining a safe working environment and Operations Supervisor, Operations, Supervisor, Night, Supply Chain, Microsoft, Manufacturing, Retail
-
Operations Supervisor
17 minutes ago
North Miami Beach, United States FirstService Residential Full time**Job Overview:** The Operations Supervisor is to assist the Property Manager in the day\-to\-day operations of the Association\. During the day shift, the Operations Supervisor oversees the status of deliveries, construction, moves and various other issues that need constant monitoring\. During the evening shift the Operations Supervisor will ensure all...
-
Loan Officer Associate
27 minutes ago
North Charleston, United States Lennar Mortgage Full timeOverview Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team member who shares our passion and dedication to bringing homeownership to life. At Lennar Mortgage, you’ll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement,...
-
Supervisor, Imaging Operations
1 day ago
Raleigh, North Carolina, United States Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...
-
Supervisor, Imaging Operations
12 hours ago
Raleigh, United States Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...
-
Supervisor Collections Resolution
3 weeks ago
Raleigh, United States First Citizens Bancshares, Inc. Full timeThis position supervises the resolution of problem retail, mortgage, and business loans for the Credit Resolution function of the Bank. Responsible for a team of associates who mitigate Bank losses through the collection, negotiation, and repayment o Collections, Supervisor, Administrative, Banking, Associate, Business
-
Operations Supervisor
2 weeks ago
North Kingstown, United States General Dynamics Electric Boat Full timeOverview: General Dynamics Electric Boat, the nation's premier designer and builder of nuclear submarines, is seeking Operations Supervisors to take part in building the most complex product in the world. The Operations Supervisor for Electrical is responsible for supervising the daily activities of predominantly an electrical crew. Must possess an energetic...
-
Operations Supervisor Night
1 day ago
North Vernon, United States Lowe's Companies, Inc. Full timeWhat You Will Do The Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. This includes maintaining a safe working environment and building a culture of safety among associates. This role monitors production volume and...
-
Behavioral Health House Supervisor, RN
7 days ago
Raleigh, United States WakeMed Full timeAbout WakeMed: Mental Health & Well-Being Hospital - WakeBrook provides innovative solutions to address the mental health issues among adults in our community. WakeBrook will serve adults in need of inpatient care for psychiatric illnesses. This is an exciting opportunity to be part of a critical service for our community and care for adults who need our...
-
Behavioral Health House Supervisor, RN
7 days ago
Raleigh, United States WakeMed Full timeAbout WakeMed: Mental Health & Well-Being Hospital - WakeBrook provides innovative solutions to address the mental health issues among adults in our community. WakeBrook will serve adults in need of inpatient care for psychiatric illnesses. This is an exciting opportunity to be part of a critical service for our community and care for adults who need our...