Director Clinic Operations
3 weeks ago
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.
Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center) we offer an integrated care delivery system that provides primary care for family medicine and internal medicine, gastroenterology, neurology, colon and rectal surgery, urology, general surgery, psychiatry and radiation oncology.
Responsibilities:
The Director will be responsible for market operations and oversee operations for both Primary Care and Specialty, from the capacity of operational performance, strategic growth and physician relations.
Position Summary:
The Director, Clinic Operations is responsible for leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture.
The Director, Clinic Operations is accountable for operational, financial, clinical, quality, and business development activities. The scope of the Director's responsibilities could include multiple disciplines, including Pediatrics, Family Practice, Internal Medicine, Occupational Medicine, and the full spectrum of medical and surgical specialties with each managed as discreet departments and integrated as part a whole service line.
The Director, Clinic Operations oversees the development of assigned care centers and regularly manages medical practice wide development and improvement projects.
The Director, Clinic Operations has a key role in managing his or her area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice. Leads and performs responsibilities in full alignment with Dignity Health Medical Foundation's mission, values and Standards of Conduct. Collaborates closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others
This position will also have access to patient protected health information (PHI). The Director, Clinic Operations has a responsibility to safeguard patient health and financial information.
Qualifications:
Minimum Qualifications:
- Minimum of five (5) years of healthcare management experience.
- Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education.
- Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams and teams located in various geographic locations. Demonstrated ability to effectively manage provider relations.
- Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment.
- Strong knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.
Preferred Qualifications:
- Previous out-patient practice management experience preferred.
- Previous management experience in a union environment preferred.
- Prior managed care or integrated delivery systems experience preferred.
- Master's degree in business, finance or healthcare administration or related field.
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