Senior Systems/Network Administrator

3 weeks ago

Gold River California, United States Synergex International Corp. Full time
Synergex has more than 45 years of experience supporting and enabling Fortune 100 companies to small businesses in a global marketplace. Synergex customers keep the world running and commerce flowing. Many are world leaders in their industries, with the help of their forward-looking IT. Every day, millions of users interact with systems built on or managed by Synergex solutions: in banking, e-commerce, global logistics, manufacturing, healthcare, hospitality, and many more industries. 

Through our expert consulting services, our ever-evolving suite of comprehensive products, and our top-notch developer support, Synergex ensures every customer has the tools and support needed to take their business to the next level. This success relies on a robust IT infrastructure that we are improving by coordinating with development and aligning with modern best practices. Our modern IT infrastructure approach will empower our team to deliver products and services that meet evolving industry security compliance requirements, ensuring we continue to fulfill our customers' needs – and that's where you come in. Are you ready? 

If so, we are looking for a Senior Systems/Network Administrator who will: 

Install, configure, and maintain server hardware and software, monitor server performance, and troubleshoot issues to ensure maximum uptime  

Install, configure, troubleshoot, and support operating systems (e.g., Windows Server, Linux) 

Maintain systems to apply security patches and software updates  

Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications 

Implement and manage data backup and recovery processes  

Test and validate backup systems to ensure data integrity  

Research hardware and software and recommend new acquisitions 

Interface with vendors to obtain and install software and peripherals 

Maintain compliance with software licensing procedures and policies 

Maintain software and hardware inventory 

Maintain asset and software license records 

Create and maintain documentation for system configurations, procedures, and troubleshooting guides 

Design, implement, and manage network infrastructure, including routers, switches, firewalls, and VPNs 

Monitor network performance and address connectivity issues  

Implement and enforce security measures to protect systems and data and conduct security audits and address vulnerabilities  

Maintain monitoring and mitigation for security threats 

Collaborate with development teams to understand requirements for the application infrastructure and to ensure the IDP is capable of handling the needs of the applications over time 

Ensure the IDP supports automated collection of SOC2 compliance evidence 

Investigate and resolve IDP issues as quickly as possible to minimize impact 

Use ServiceDesk Plus to manage support requests and activities 

Ensure satisfactory response time for employee “help desk” support 

Oversee training of staff in use of new equipment and software 

Requirements

The Need-To-Haves: 

5+ years experience working in an IT role, with increasing levels of responsibility 

Experience working with a development team 

Experience managing public or private cloud environments 

An understanding of security measures needed to protect systems and data 

Knowledge of software license compliance 

A high degree of problem-solving skills in order to meet established quality and accuracy standards 

Skills to handle multiple, simultaneous projects and handle work interruptions  

A proven track record showing initiative, drive, and self-discipline 

Clear, effective written and verbal communication skills 

Ability to effectively manage time to meet commitments 

The Nice-To-Haves: 

A Bachelor’s Degree in Technology or Computer Science  

High proficiency with Windows server and desktop operating systems 

Experience with Microsoft Office 365, virtualization, PowerShell, Terraform, Intune, virtualization, automated backup software 

Experience with ZTNA networking principles  

Experience conducting security audits  

Experience with Help Desk and Asset Management systems (ServiceDesk Plus preferred) 

Benefits

What Makes Synergex Awesome? 

Hybrid work environment 

A positive, vibrant culture that celebrates initiative and promotes creativity and autonomy 

Support for continuing education and professional development 

Access to employer-sponsored wellness programs 

A comprehensive benefits package including: 

Comprehensive health plan that includes medical, dental, and vision insurance 

Employer-matched 401K 

13 paid holidays 

15 vacation days (to start) 

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