Salesforce Consultant

Found in: Resume Library US A2 - 1 week ago

Fort Belvoir Virginia, United States Logistics Management Institute Full time
Overview:
At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. 

 

The Salesforce Consultant will work along the full development lifecycle, including configuration, customization, and implementation. You will work in an agile environment with other developers, product owners, designers, test engineers, and functional SMEs to deliver various Salesforce requirements and best practices. You will work closely with the customer and team to solution around new capabilities or features to support the mission.

Responsibilities:
The Salesforce Consultant’s duties may include: 

Scoping out projects by gathering requirements from client stakeholders

Creating Salesforce solutions off the back of user stories

Utilising Salesforce declarative functionality to build solutions, and working with Developers when requirements go beyond point-and-click functionality

Performing demo’s of the Salesforce build to gather feedback

Overseeing UAT (User Acceptance Testing)

Documenting the Salesforce build

Training users & super users

Work on an agile delivery team with other developers, product owners, designers, test engineers, and functional SMEs

Work directly with the customer to iterate on requirements and product feedback

Support briefings and updates for non-technical audiences and senior leaders

Qualifications:
MINIMUM

Bachelor's degree in science, technology, engineering, mathematics, computer science, or related technical discipline 

At least 7 years of professional services or technical consulting experience

At least 7 years Salesforce configuration and consulting experience

Client facing and project management experience

Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, Marketing AppExchange Knowledge and deep knowledge in several AppExchange packages

Functional testing development

Ability to design Enterprise/Large Scale solutions for Salesforce Sales Cloud, Service Cloud, or Experience (Community) Cloud 

Experience gathering requirements for cross-organizational transformation, with changes impacting multiple teams 

Experience with “Big picture” solution design, with multiple integrated systems

High amount of stakeholder management, acting as the clients’ escalation point

Experience with complex data migrations

Experience overseeing large deployments 

Experience controlling release management

Ability to develop detail roadmaps for future enhancements

Excellent written and verbal communication skills.

Have stakeholder management skills, responsible for governance

Must be a US citizen

PREFERRED

Salesforce certification(s)

Experience with Salesforce DevOps technologies and tools, including GitHub

Excellent verbal and written communication skills and consulting skills

Experience working with DOD or military IT systems

Experience working with human resource systems

Active Secret Clearance

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