Associate Representative

4 weeks ago


Saint Paul Minnesota, United States Marvin Full time
Company : Logo:

Job Overview:
The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's product and service offerings with the goal of converting these leads into sales appointments. The Associate Representative is the first employee that a potential customer will connect with, so they must represent the brand with a positive and professional demeanor while offering a best-in-class customer experience from the beginning.

Highlights of your role:
Connect with potential customers via phone, text, email, and web chat

Educate potential customers on our business and determining whether or not we have the right product/service for them

Following up on inquiries

Follow scripting and vetting standards to ensure all needed information is captured for each Sales appointment

Review previous appointments and assess the needed approach to reschedule a customer as needed

Capture contact information and project details and input into Salesforce

Route unserviceable leads to other partnering businesses that can serve the potential customer

Evenings and weekends are required. 

Hybrid work schedule

Salary Range:
$17 - $19 per hour

You're a good fit if you have (or if you can):
Excellent time management and communication skills (Bilingual preferred)

Take direction well and can follow procedures

Experience in call centers, customer service, service industry, sales, or marketing in a customer-facing role

Ability to learn quickly and adapt to changing standards and situations

Hands-on experience with any of the following systems would be helpful: Microsoft Office Suite, Salesforce, Zendesk, Webflow, Typeform, Klaviyo, Calendly

All combinations of education and experience will be considered

Also want to make sure you have:
Professional, positive behavior with a focus on providing an outstanding experience for our customers, as well as engaging with the team.

Ability to multi-task by navigating several processes and programs while maintaining professionalism with customers

Self-motivator with a strong work ethic

We invite you to See Yourself at Marvin:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine. owned and -led window and door company, you belong to a community full of opportunities. 

 

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

 

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more A few unique offerings include:

$300 annual wellbeing account to spend on whatever makes you happy + healthy

Better Living Day (a paid day off to go have some fun)

$$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success

Giving at Marvin - join coordinated volunteer opportunities

Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today

 

Marvin is an Equal Opportunity Employer:
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards. 



  • Saint Paul, Minnesota, United States CROSSMARK Full time

    Job Posting: The Retail Merchandising Representative plays a vital role in promoting Ferrero products, which include iconic brands like Tic Tac, Butterfinger, Kinder, Keebler, and more! Enjoy working with well known, nationally recognized candy products and within your favorite convenience stores while building and maintaining professional working...


  • Saint Paul, United States Johnson Brothers Full time

    Job Description : Performs daily cash application to customer accounts. Identifies, researches, and reconciles customer invoice disputes. Works with internal partners to identify and correct the root cause of invoice disputes to prevent recurrence. Communicate with sales representatives, internal partners, and customers regarding the collection of...


  • Saint Paul, United States RowCal Full time

    Job DescriptionJob DescriptionCommunity Association ManagerRowCal is an HOA and Property Management company founded on doing things better. We do it all with a refreshing, can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner that cares, collaborates and creates the best HOA experience for a community.Want to grow your...


  • Saint Paul, United States Mitchell Hamline School of Law Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:This position manages the daily operations associated with the business office. This position will work directly with various stakeholders, faculty, staff, senior management, and external vendors, to ensure the daily operations associated with the business office are performed including accounts payable,...


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: This position will be located at Midway, in St. Paul.   The primary responsibility of the Employee Occupational Health Nurse Advisor on-call is to independently triage telephone calls from health care workers of Mhealth Fairview regarding Blood and Body fluid exposures and communicapable disease exposures. Utilizes excellent customer service...


  • Saint Paul, Minnesota, United States Hillrom Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...


  • Saint Paul, Minnesota, United States Hillrom Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...


  • St Paul, United States Nystrom & Associates, Ltd. Full time

    We are currentlyseeking a full-timeFinancial Services Representativeto join our Arden Hills Business Office. Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and fam Financial Representative, Patient, Financial, Representative, Payment, Processing, Healthcare


  • Saint Paul, United States Quad Full time

    Associate Account Manager Betty is a full-service creative agency on a mission to Do Things People Love. We are an idea-centric culture with world-class creativity, providing unique, in-depth understanding and expertise for every touchpoint in the consumer journey. Every action and decision we make manifests in this notion. Layered within this idea...


  • Saint Paul, United States InsideHigherEd Full time

    OverviewThe Study Away Program Associate collaborates with the staff in the Center for Study Away (CSA) to provide advising, programming, and support for Macalester students seeking to study away. This role supports in the planning, program development, and implementation of CSA pre-departure and returnee events. Additionally, the Study Away Program...

  • Associate Attorney

    4 weeks ago


    Saint Paul, United States Schneiderman & Sherman, P.C. Full time

    Job DescriptionJob DescriptionSalary: Schneiderman and Sherman, P.C. is looking for an experienced, Minnesota licensed, mortgage default attorney to join our growing practice.  This individual will collaborate with colleagues and clients to deliver tailored legal solutions that align with their objectives and mitigate risks effectively. Manage a range of...


  • Saint Paul, Minnesota, United States Fairview Health Services Full time

    Overview: This position is responsible for assisting in all aspects of the Wholesale Drug Distribution Services (WDDS), including purchasing items for Fairview-owned and non-owned clinics and Fairview pharmacies, maintaining medications in stock to meet customer needs, ensuring contracts are utilized, provide information on new products, research customer...


  • Minneapolis, Minnesota, United States EAC Product Development Solutions Full time

    Job Description Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Collaboratively work with the Business Unit and/or Corporate Marketing leadership to design and deliver transformative marketing automation campaigns annually, ensuring they align seamlessly with EAC’s...


  • Saint Paul, United States Betty Full time

    Betty is a full-service creative agency on a mission to Do Things People Love. We are an idea-centric culture with world-class creativity, providing unique, in-depth understanding and expertise for every touchpoint in the consumer journey. Every action and decision we make manifests in this notion. Layered within this idea are the opportunities and...


  • Minneapolis, Minnesota, United States Ogletree Deakins Full time

    Position Summary: Our Minneapolis office has an opportunity for an employment litigation associate to join the firm’s dynamic and long-established practice representing premier local and national employers. This is an excellent opportunity for associates who are proactive and passionate about taking a significant role in providing labor and employment law...


  • Minneapolis, Minnesota, United States EAC Product Development Solutions Full time

    Job Description Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Proactively call into accounts, track, utilize, and maintain all data in our corporate CRM database. Collaborate with potential customers to understand and identify how they can integrate 3D printing into...

  • RN PreOp PACU, Pool

    4 weeks ago


    Saint Paul, Minnesota, United States SCA Health Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...

  • Marketing Associate

    2 weeks ago


    Minneapolis, Minnesota, United States Jack Link's Protein Snacks Full time

    Job Description As a Marketing Associate on the Experiential marketing team at Jack Link’s, you will find your coordinating field marketing activity throughout the country.  The cultivation of sponsorship opportunities, hosted events, and brand activations will be the day to day.  You will have the opportunity to travel to events, engage with customers...


  • Saint Joseph, United States American Angus Association Full time

    Job DescriptionJob DescriptionThe American Angus Association is seeking qualified applicants for a Member Services Representative in its St. Joseph, MO office. Member Services Representatives are responsible for providing world-class customer service and support to the Association’s members and breeders. This role is important to the success of the...


  • St Paul, United States Marvin Full time

    Call Center Representative ID 2024-3714 Department Retail Position Type Regular Location US-MN-Eagan Job Overview The Associate Representative is responsible for handling all inbound requests and outbound calls from potential customers interested in Marvin's Digital Business Venture's...