Community Engagement Specialist

Found in: Resume Library US A2 - 2 weeks ago

Carlsbad California, United States Mauzy Full time
Overview:
As a Community Engagement Specialist for Mauzy Heating & Air, you will play a pivotal role in shaping our brand's local presence. You will be responsible for creating engaging and relevant content for social media and actively engaging with the communities surrounding our branches. Your goal is to connect with and build lasting relationships with local customers, ultimately driving brand loyalty and increasing local branch visibility.

 

Key Responsibilities:

 

Content Creation: Develop and curate high-quality, local-focused content for our social media platforms, including Facebook, Instagram, Twitter, and others, to create an authentic and relatable online presence

Community Outreach: Act as the primary liaison between our branches and their respective communities, fostering strong relationships, addressing concerns, and identifying opportunities for engagement and collaboration

Local Events: Organize and participate in local events, community outreach programs, and sponsorships to promote our brand and establish a visible presence in the community

Brand Representation: Represent our brand in a positive and professional manner at all times, embodying our core values and maintaining the highest ethical standards

Feedback and Reporting: Collect feedback and insights from local customers and provide regular reports on local market trends, customer preferences, and competitor activities

Training and Support: Train branch personnel in local community engagement and social media best practices, ensuring a consistent approach to brand representation

Collaboration: Work closely with the marketing and public relations teams to align local strategies with broader brand objective

 

Qualifications:

 

Bachelor's degree in marketing, communications, or a related field preferred

Managed, and contributed toward a professional/brand “voice”

Understanding of the business side of social channels

Proven experience in social media content creation and community outreach

Excellent communication and interpersonal skills

Strong local knowledge and understanding of the community

Ability to work independently and as part of a team

Proficiency with social media platforms, analytics tools, and content creation software

 

Benefits:

 

Health, dental, and retirement benefits

401K Matching, IRA

Professional development opportunities

A creative and collaborative work environment

Opportunities for career advancement

 

Pay Transparency:  

 

The starting rate for this opportunity ranges from $20-$23/hr. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience. 

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