Senior UX Designer I

Found in: Resume Library US A2 - 1 week ago


Lehi Utah, United States Claims Solutions Full time
Job Description

The Senior UX Designer will design, prototype and validate product solutions that solve pain points, provide delightful customer experiences, and ensure consistency with the Verisk brand. This professional is responsible for strategizing with product management, creating compelling, innovative designs that demonstrate the value of our ISO / Verisk products. The Senior UX Designer works with stakeholders to define success, conceptualize, design prototypes, customer mappings and usability test innovative products to ensure customer delight. The Senior UX Designer is also responsible for the maintenance of design guidelines used across the ISO platform and products ensuring consistency of the Verisk brand.

About the Role and Responsibilities:

Make understanding our customers a constant priority, including activities such as: Design Thinking 

Jobs-to-be done 

Use Case and Scenario analysis 

Framing user problems 

Facilitating complex critical thinking exercises 

Work/Task Flow development 

Experience / Journey mapping 

High & Low Fidelity Prototyping 

Heuristic Evaluation and Usability Testing 

Work closely with Key Stakeholders such as Corporate Marketing and CX Teams to ensure a consistent user experience for our customers  

Work in cross-functional teams, especially with Engineering and Product Management, to plan, prioritize, and deliver information architecture, visual design assets and layouts to support a cohesive user experience  

Design prototypes (Whiteboard/Paper, Low Fidelity Concepts and Interactive High Fidelity)  

Facilitate and lead usability testing  

Collaborate with Product Owner and User Analytics to develop informed design decisions for defining success  

Design and document branded design patterns to develop a visual design system for re-use across the ISO Platform  

Participate and provide UX Leadership in all scrum ceremonies for assigned product team(s)  

Document, review and present all UX artifacts with key stakeholders to provide insights and gain approvals  

Provide coaching and mentorship to the ISO Experience Design Team  

Perform additional UX duties as required to support ISOnet applications and customer 

#LI-SM1



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