QA Analyst

3 weeks ago


Baltimore Maryland, United States DMI Full time
About DMI:
DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity:
DMI is seeking a Quality Assurance Analyst

 

Duties and Responsibilities:

 

Provide overall quality control of DMI’s scanning team to ensure health records are scanned properly and quality standards are compliant with customer’s specifications

Provide corrective actions for process improvement as needed to the scanning team

Compile and maintain evidence of Quality Assurance Review results, identifying areas for improvement, and sharing best practices

Train team as necessary to ensure quality standards are being met

Plan, perform and oversee inspection of scanned medical records

Ensure scanning team is treating PII with proper security protocols

Report on results of quality activities

Coordinate with customer’s leadership DMI’s quality assurance results and areas for improvement as needed

Assist the Scanning Supervisor as needed

Qualifications:
Education and Years of Experience: 

2+ years of previous QA experience preferred

Candidates with previous experience on document scanning projects strongly preferred

Previous EHR experience preferred

Strong customer service skills required

Superb computer competence, including experience with databases and Microsoft Office

Knowledge of QA terms, tools, and methodologies

 

Required and Desired Skills/Certifications: 

  

Additional Requirements:

 

Min Citizenship Status Required: 

 

Physical Requirements: No Physical requirement needed for this position.

Location: Baltimore, MD


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