Lead Emergency Department Registrar
4 weeks ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description:
Responsible for the monitoring of registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.
Handles the processing of daily cash deposits, analyzes denials, converts liability self pay accounts to commercial insurance, and supports with discharge coordination. Assists with downtime maintenance and new hire training, Resolve issues within the department in the absence of the supervisor.
Experience Required:
Two (2) years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high volume outpatient medical office.
Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred.
Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application.
Education Requirements:
High School Diploma or Equivalent required.
License/Certification Requirements:
Must satisfactorily complete Cooper IDX training program to include: Registration, Visit Management, Eligibility and FSC selection.
Special Requirements:
Scheduled Days / Hours: 5 days/40 hours a week.
Excellent customer service, communication and interpersonal skills. Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions. Ability to multitask in busy, high volume environment. Computer proficiency necessary. Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration.
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