Group & Wholesale Agent
2 weeks ago
Group Wholesale Agent
The Groups and Wholesale agent is the liaison between the Sales, Convention Services, group coordinators and the hotel inventory system. Their main goal is to receive, review, process, and accommodate all group business, wholesale, extranet, and third-party business.
Responsibilities:
Receives, reviews, and builds all group bookings in LMS & SharePoint systems
Adjust group blocks according to requests and information from Sales and Convection Services teams in conjunction with requests and directives from the Groups and Wholesale Management team
Process group rooming listings in their various formats, at department standards, in the LMS system
Review, compare, and improve group notations, reservations, master accounts, and/or other group related items per group resumes published by the Convention Services and Sales teams
Articulately reject all requests that would break hotel policy, procedure, and/or guidelines via written communication
Post charges to reservations and group master accounts, as needed
Inspect all arriving groups for appropriate notations and build information, as listed
Verify and compare group build information to received communications
Verify and post group buffet, baggage, ancillary, and special charges
Review applied billing profiles, reservation rates, stay dates, and other billing information
Review all communicated VIPs and notate as needed
Prepare and check in all group check in, motor coach, entertainment, small groups service, and specialty group check ins to the highest standards, as listed
Block group arrival reservations per department guidelines
Reach out to and communicate with tour leaders on arrival times
Relocate to the Front Desk and/or Carson Tower Air Door for group check ins
Communicate all group baggage requests and/or wake up requests via SharePoint
Compile reports for Room Reservations, Groups and Wholesale Management, and other departments as directed
Process wholesale, extranet, and third-party company requests, reservations, modifications, cancellations, as needed.
Receive and answer questions regarding Groups, wholesale, extranet, and third-party companies as they are communicated from throughout and outside the company
Qualifications:
High School Diploma or GED
4 years’ experience within a related field
Superior written and oral communications skills.
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range:
USD $18.79 - USD $18.79 /Hr.
-
Clerk Wholesale Convention
4 weeks ago
Las Vegas, United States Treasure Island Full timeJob DescriptionJob DescriptionSpecific Job Functions: Provide the highest level of customer service to all guests.Answer multi-line phone system to manage the reservations queue, assist calls and transfer callers to other departments as necessary.Process and input Convention/Wholesale rooming lists sent from meeting planners and wholesale companies for...
-
Clerk Wholesale Convention
3 weeks ago
Las Vegas, United States Treasure Island Full timeSpecific Job Functions: Provide the highest level of customer service to all guests. Answer multi-line phone system to manage the reservations queue, assist calls and transfer callers to other departments as necessary. Process and input Convention/Wholesale rooming lists sent from meeting planners and wholesale companies for future groups. Act as a liaison...
-
Welcome Group Agent
6 days ago
Las Vegas, United States Westgate Resorts & Spa Full timeTo provide 6 star customer service to new owners and guests and create a unique and memorable experience by anticipating and fulfilling the new owner's needs. ESSENTIAL DUTIES AND RESPONSIBILITIE - Sinclude the following. Other duties may be assigned Agent, Officer, Hotel, Insurance, Owner
-
Group Reservations Clerk
5 days ago
Las Vegas, United States MGM Resorts International Full timeTHE JOB: The primary responsibilities of the Group Reservations Clerk are to ensure appropriate accommodation arrangements with regard to VIP guest reservations, Groups and Wholesale bookings. By understanding our guests unique stories and needs, you Reservations, Clerk, Reservation, Service Manager, Retail
-
Group Reservations Clerk
17 hours ago
Las Vegas, United States MGM Resorts International Full timeTHE JOB: The primary responsibilities of the Group Reservations Clerk are to ensure appropriate accommodation arrangements with regard to VIP guest reservations, Groups and Wholesale bookings. By understanding our guests unique stories and needs, you Reservations, Clerk, Reservation, Service Manager, Retail
-
Clerk Accounts Receivable
6 days ago
Las Vegas, United States Treasure Island Hotel Full timeSpecific Job Functions: * Process invoices for various property accounts including wholesale, group / convention, show ticket, city ledger, banquet / catering, Executive, temporary accounts and hotel skips * Reconcile commission checks for travel agents * Process late charges, after-departure marketing comps and adjustments * Reconcile hotel credit card...
-
Clerk Accounts Receivable
3 weeks ago
Las Vegas, United States Treasure Island Full timeJob DescriptionJob DescriptionSpecific Job Functions: Process invoices for various property accounts including wholesale, group / convention, show ticket, city ledger, banquet / catering, Executive, temporary accounts and hotel skipsReconcile commission checks for travel agentsProcess late charges, after-departure marketing comps and adjustmentsReconcile...
-
Reservations Sales Agent
4 weeks ago
Las Vegas, United States EagleRider Motorcycle Rentals and Tours Full timeJob DescriptionJob DescriptionIn 1992, EagleRider pioneered the Harley-Davidson® motorcycle rental concept and the guided motorcycle tour business. Today, we are the world’s largest motorcycle rental and tourism company, and our brand is synonymous with motorcycle adventure worldwide. We offer a huge selection of perfectly maintained motorcycles, ATVs,...
-
Front Desk Agent
2 weeks ago
Las Vegas, Nevada, United States Holiday Inn Express Las Vegas Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Agent
3 weeks ago
Las Vegas, Nevada, United States Courtyard Las Vegas Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Associate Underwriter
3 weeks ago
Las Vegas, United States Burns & Wilcox Full time: Responsibilities: When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Our Associate Underwriters directly service a book of business under the supervision of an Underwriter, offering the opportunity to learn the specialty insurance business and career advancements into an Underwriter role....
-
Sales and Acquisitions Real Estate Agent
4 weeks ago
Las Vegas, United States NetWorth Realty USA Full timeJob DescriptionJob DescriptionCompany: NetWorth Realty of Las VegasRole: Full-time, starting at entry level.About Us: NetWorth Realty is the largest source of Privately Held - Off Market - Distressed Real Estate - In the United States! We source the highest quality inventory of fixer-upper homes to Landlords and Flippers. We assist our buyers with financing,...
-
Front Desk Agent- Westin Hotel
24 hours ago
Las Vegas, Nevada, United States Westin Las Vegas Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Commercial Lines Underwriter
3 weeks ago
Las Vegas, United States Burns & Wilcox Full time: When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. This is an outstanding opportunity for candidates with an entrepreneurial spirit, drive for career advancement and desire to develop relationships while growing a book of business. We have an office in Las Vegas and are a hybrid work...
-
Guest Service Agent
6 days ago
Las Vegas, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Agent
2 weeks ago
Las Vegas, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Front Desk Agent
2 weeks ago
Las Vegas, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Leasing Agent
4 weeks ago
Las Vegas, United States Advanced Management Group Full timeJob DescriptionJob DescriptionCommunity Leasing Consultants are tasked with effective marketing of the community as well as maintaining high occupancy. They are the first impression of the community and must present a level of professionalism. Leasing Consultants guide potential residents through the move-in process from the first phone call or email,...
-
Agent - Resort services
6 days ago
Las Vegas, United States The Venetian Resort Las Vegas Full timePosition Overview: The primary responsibility of an Agent - Resort Services is to perform all Telecom, Front Desk, Concierge services including answering incoming guest inquiries (calls, texts, emails, chat), while executing the guests' request, booking their experience and/or directing them to the correct location in and outside of property. All duties...
-
Front Desk Agent
6 days ago
Las Vegas, United States Courtyard Las Vegas Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...