Lead Analyst, Mobile Application
2 weeks ago
The purpose of this job is to use in-depth knowledge and experience to lead the day-to-day functions of a Level 2 information technology (IT) support team and to increase the effectiveness and efficiency of the incident and problem management process.
Develop and maintain an effective, comprehensive service process that includes supporting policies, controls, metrics, procedures, and training for teams to address crisis management (e.g., service disruptions, outages)
Direct the Level 2 team to create solutions and automation for ongoing improvements to increase the effectiveness and efficiency of the incident and problem management process
Communicate and collaborate with IT partners to coordinate release and resolution efforts across the Level 1 and Level 2 teams
Establish, manage, and adhere to service level agreements (SLAs) with internal business partners and third parties
Lead oversight of third-party vendors’ work to ensure vendors fulfill contractual commitments and statements of work
Provide and maintain support documentation for knowledgebase updates to be used by Level 1 and Level 2 teams
Coach and mentor support team members towards productivity and effectiveness
Serve as a subject matter expert and maintain your own knowledge of current industry trends and developing technologies
Understanding of REST and SOAP APIs
Understanding and/or experience in Mobile Applications.
Understanding of MuleSoft Product
Experience using Anypoint Platform – API Manager, Runtime Manager, Exchange etc
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Lead Analyst, Mobile Application
2 weeks ago
Knoxville, United States Pilot Travel Centers LLC Full timeCompany Description. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a to Application, Mobile, Analyst, Lead, Operations, Microsoft
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Application Analyst
2 weeks ago
Knoxville, United States University of Tennessee Full timeApplication Analyst - VolShop JOB SUMMARY This position will be responsible for assisting senior systems administration staff with retail systems project implementations, customizations, automations, maintenance, and support. The person in this role will assist in the creation and execution of data integrations, data conversion, data imports, and data...
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Application Analyst
3 days ago
Knoxville, United States University of Tennessee Full timeApplication Analyst - VolShop JOB SUMMARY This position will be responsible for assisting senior systems administration staff with retail systems project implementations, customizations, automations, maintenance, and support. The person in this role will assist in the creation and execution of data integrations, data conversion, data imports, and data...
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Application Support Analyst
2 weeks ago
Memphis, Tennessee, United States Trisian-Global Consulting LLC Full timePosition Overview: The Application Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with EAM /CMMS applications and software for end users. The Support Analyst will also contribute to project initiatives and engage in tasks involving software...
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IT Analyst
1 month ago
Knoxville, United States ITR Full timeJob DescriptionJob DescriptionIT Analyst (Oracle)Description: This position is responsible for configuring, administrating, and maintaining Oracle’s Supply Chain Management (SCM) applications (project mgmt., maintenance, inventory, procurement, costing, etc.), essentially becoming our Oracle Cloud Applications subject matter expert. The position also...
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Business Analyst II
1 week ago
Knoxville, Tennessee, United States Pilot Company Full timeJob Description This is not a remote or Hybrid position. This position is on-site 5 days a week in Knoxville, TN. The purpose of this job is to bridge gaps between business functions and technology teams by analyzing project and product requests (e.g., custom software development, third party product implementations), defining the business need or...
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Business Analyst II
1 week ago
Knoxville, Tennessee, United States Pilot Company Full timeJob Description This is not a remote or Hybrid position. This position is on-site 5 days a week in Knoxville, TN. The purpose of this job is to bridge gaps between business functions and technology teams by analyzing project and product requests (e.g., custom software development, third party product implementations), defining the business need or...
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Cerner Clinical Support Analyst
5 days ago
Knoxville, United States University of Tennessee Medical Center Full timePosition Summary: The University of Tennessee Medical Center is seeking a Cerner Clinical Support Analyst to become an integral part of our dynamic Cerner Clinical Solutions team. The Clinical Support Analyst will provide at the elbow support for our clinical team members and providers with the PowerChart Ambulatory/Oncology application with our primary...
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Security Analyst
2 weeks ago
Knoxville, United States University of Tennessee Full timeSecurity Analyst The University of Tennessee Knoxville, Office of Innovative Technologies is seeking applicants for the position IT Administrator/Analyst 3. Market Range: MR13 The IT Administrator/Analyst 3 will be an information security analyst directed by the IT Security Operations manager and Chief Information Security Officer. As a Security Analyst, you...
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Security Analyst
3 days ago
Knoxville, United States University of Tennessee Full timeSecurity Analyst The University of Tennessee Knoxville, Office of Innovative Technologies is seeking applicants for the position IT Administrator/Analyst 3. Market Range: MR13 The IT Administrator/Analyst 3 will be an information security analyst directed by the IT Security Operations manager and Chief Information Security Officer. As a Security Analyst, you...
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Process Design Analyst
7 days ago
Millington, Tennessee, United States ARServices Full timeDiscover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a) company...
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Grants Analyst
1 week ago
Nashville, Tennessee, United States Capleo Global Full timeJob Title: Grants Analyst Location: Nashville, TN 37243 (Hybrid) Duration: 3+ Months Contract (With a possible extension) Job Description: The Grants Analyst will perform a variety of administrative duties including the following: Build, update, and maintain spreadsheets and work efficiently in multiple databases Review and analyze grant applications with...
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Technical Lead
1 week ago
Tennessee, United States QR Solutions India Pvt Ltd Full timeExperience Required 5-8 Years No of Openings 1 Key Skills Python, Django, Angularjs, Mysql, Postgresql, Html5, Bootstrap, AWS, GIT, Pipeline, Technical lead, Laravel, Team handling, Team leading, Teams leader, Teams manager, Technical manager Location Trichy, Chennai State Tamil Nadu Country India Description IMMEDIATE NEED for a Technical Lead/Manager to...
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Application Support Manager
3 weeks ago
Franklin, Tennessee, United States Acadia Healthcare Full timeOverview: PURPOSE STATEMENT: As the Application Support Manager, you will play a critical role in ensuring the seamless operation and support of our revenue cycle and clinical applications. You will lead a team of dedicated support professionals, define, and track key performance indicators (KPIs), optimize support processes, and provide the highest level...
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Analyst
3 weeks ago
Knoxville, Tennessee, United States University of Tennessee Medical Center at Knoxville Full timeJob Detail Right-click for referral link Job Title: Analyst Department: Info Services Operations Full/Part Time: Full Req Number: UHS-30088 Position Summary: Design, implement and support standardized message interfaces among health care information system applications and a centralized clinical data repository This role includes meeting with customers to...
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Manager, PMO
1 week ago
Knoxville, Tennessee, United States Pilot Company (SSC) Full timeJob Description A Manager in the IT PMO has the primary responsibilities of: leading and developing a team of Project Managers, Business Analysts and Scrum Masters; ensuring the successful management and delivery of complex IT projects (e.g., software development and implementation) and programs; supporting budgeting, contract and vendor management...
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Financial Analyst
3 weeks ago
Knoxville, Tennessee, United States University of Tennessee Full timeFinancial Analyst & Compliance Officer - Institute for Public Service C5General Description:The IPS Financial Analyst & Compliance Officer provides budget and accounting support as well as audit and institutional compliance coordination for the Institute. This position is primarily responsible for the day-to-day fiscal operations for IPS Administration, and...
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Alternance - Market Analyst
1 week ago
Memphis, Tennessee, United States SOITEC Full timeIntroduce Soitec and context of the position: Soitec est une société cotée à l'indice CAC Next 20 de la Bourse de Paris qui intervient en amont de la chaîne de valeur de la microélectronique. Nos matériaux semi-conducteurs innovants sont indispensables au fonctionnement des smartphones et au déploiement de la 5G. Ils offrent également de nombreuses...
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Alternance - Market Analyst
1 week ago
Memphis, Tennessee, United States SOITEC Full timePrésentation de Soitec et contexte du poste: Soitec est une société cotée à l'indice CAC Next 20 de la Bourse de Paris qui intervient en amont de la chaîne de valeur de la microélectronique. Nos matériaux semi-conducteurs innovants sont indispensables au fonctionnement des smartphones et au déploiement de la 5G. Ils offrent également de nombreuses...
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Analyst, Senior Budget
4 weeks ago
Memphis, Tennessee, United States Memphis Shelby County Schools Full timePurpose and Scope: OVERVIEW Memphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcomes for more than 110,000 students and families across the Memphis-Shelby County...