Technical Service Specialist

3 weeks ago


Joliet Illinois, United States PQ Full time
Job Description

Deliver application testing support and Technical Service support to Sales personnel, key customers and the PQ supply chain for the Global Silicas business.  

Essential Duties & Responsibilities

Advise customers on PQ product chemistries and application to their formulations and processes in several fields such as surface coatings, pharma, personal care and adsorbents.

Satisfy external and internal customers by developing and providing focused technical services.

Optimize customer’s formulations.

Investigate technical issues with data collection, research, and laboratory studies that relate to customer satisfaction and business development goals of PQ.

Conduct product trials at customer sites.

Contribute to the development of marketing materials.

Take initiative to generate experimental plans to resolve key technical issues and/or support new business growth.

Establish reliable analytical testing techniques.

Manage laboratory equipment and supplies.

Maintain detailed laboratory notebooks and computer records, presentations and reports.

Perform routine safety inspections of workspaces and equipment.

Comply with all federal, state, and local environmental, health, and safety regulations and requirements.

Comply with company policies.

Other duties as assigned or required.



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