Billing Analyst

4 weeks ago

Plainfield Indiana, United States Clean Earth Full time
Job Description

Under direct supervision, this position is responsible for the daily processing of orders that are ready to be invoiced and delivered to the customer.  This position must adhere to strict KPI timeframes with regards to order processing and case management.  The position will have set daily/weekly goals to be met to provide our business with the adequate support for our customer base. 

Primary Responsibilities 

Daily processing of open orders in a billable status resulting in a customer-facing invoice

Processing of cases via SFDC case queues to progress orders through the lifecycle

Invoice delivery to customers

Hosting of daily POD calls: cross-functional calls that assist the business with driving process improvement on order management lifecycles

Fields and manages requests from the business for escalation of invoicing to occur

Invoice requests from Collections/Cash Applications/Customers; account updates as required

Account reconciliation for special delivery customers

Completeness and accuracy of daily processing

Data analytic on account records

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