Room Attendant

2 weeks ago

Phoenix Arizona, United States Arizona Biltmore Full time
About Us:
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

 

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

 

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

 

Location Description:
Welcome to the Arizona Biltmore, A Waldorf Astoria Resort, a legendary destination nestled in the vibrant city of Phoenix, Arizona. Proudly part of the Pyramid Global Hospitality portfolio, the Arizona Biltmore offers 703 luxurious guest rooms and an impressive 100,000 sq ft of meeting space. More than just a resort, the Arizona Biltmore seamlessly integrates comfort with career opportunities.

 

Situated in the heart of Phoenix, the Arizona Biltmore embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.

 

Join us at the Arizona Biltmore, where your pathway to a fulfilling career is guided by an excellent People First Culture. Here, you're not just part of a professional team; you're an integral part of a historic resort known for its elegance and grandeur. With spacious guest rooms, expansive meeting spaces, and world-class amenities, every aspect contributes to a workplace that reflects the sophistication and luxury of the Arizona Biltmore. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the timeless beauty of the Arizona Biltmore, A Waldorf Astoria Resort

Overview:
JOB SUMMARY 
We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Resort standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.

KEY RESPONSIBILITIES
The primary responsibilities of the Room Attendant at the Arizona Biltmore Resort include but are not limited to:

Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards.

Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc)

Update daily assignment sheet with rooms completed and note robes missing.

Report missing items such as: robes, cotton boxes, blotters to the office.

Report items left behind by a guest to the office and bring items to Security.

Use proper materials and cleaning products designated by the housekeeping department.

Maintain equipment in a clean and safe condition.

Ensure Housekeeping closet on the floor is clean and tidy.

Perform other duties and special daily tasks as assigned by floor supervisor.

Communicate with Assistant  Housekeeping Manager and Supervisor throughout shift to be aware of the work and rooms that need additional attention.

Qualifications:
JOB QUALIFICATIONS

 In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:

Require good communication skills, both verbal and written.

Must be able to lift to 50lbs + on a regular and continuous basis.

Must be able to workdays, nights, weekends, holidays.

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