Supervisor Hospital Services

4 weeks ago

Milwaukee Wisconsin, United States Versiti, Inc. Full time
Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Responsible for, the day-to-day operations of Blood Distribution from Distribution Center(s). This position is responsible for staffing, schedule changes and coaching/mentoring team members. Relates effectively with all levels of staff and facilitates daily operational needs as necessary.

Responsibilities:
With input from the Inventory group, manage local inventory based on collections projections and demand for components from internal and external markets

Ensures products are labeled, modified, stored and distributed in accordance with FDA regulations, AABB standards, and standard operating procedures

Manages schedules and rotates staff to ensure processes are timely, effective and efficient in a 24/7/365 operation

Assists staff during times of increased workload or short staffing

Encourages and maintains a culture of respect, teamwork and continuous improvement

Acts as a role model by demonstrating leadership, knowledge, safe practices and problem-solving skills

Accountable for staff management to include hiring, performance reviews, discipline and termination according to applicable policies and in collaboration with Human Resources

Monitors systems and processes for compliance with regulations and SOPs; participates in root cause analysis, works with staff to ensure deviations/errors are appropriately identified, investigated and documented, and that appropriate corrective and preventive action is taken, including subsequent monitoring for effectiveness

Works collaboratively with members of Inventory, Training, Equipment, Logistics, Hospital Relations, Quality Assurance, Supply Chain, Human Resources, Information Services and Facilities.

Regularly meets with staff and effectively communicates and reports progress in meeting departmental goals and objectives

Mentors and coaches staff to develop and maintain staff competence and performance

Ensures instrument preventative maintenance and quality control are performed and documented on time and as required

Develops Versiti wide peer relationships and excels in a functional group setting

Assures that errors and deviations are reported, documented, and investigated on-time and according to institutional policy and regulatory requirements

Ability to take calls on off-shifts and during weekend/vacation coverage

Assists in designing processes, validations and training protocols.

Identifies process improvements and assists with documentation

Assists in cross-training to foster an environment of teamwork between Production and Distribution Departments

Assists with annual budget planning

Other duties as assigned

Performs other duties as assigned

Complies with all policies and standards

Qualifications:
Education

Bachelor's Degree in related field preferred

Experience

4-6 years supervisory experience preferred

4-6 years experience in a regulated environment preferred

Experience in health care preferred

Blood center or laboratory experience preferred

May be required to meet IEMA/NRC criteria for “trustworthy and reliable”, in order to oversee the operation of certain blood irradiators required

Knowledge, Skills and Abilities

Knowledge of Good Manufacturing/Laboratory Practices and/ or FDA regulations desired

Ability to work autonomously, as required, and motivate the team to achieve results

Experience with continuous improvement systems desired

Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other technical documents

Ability to produce reports, graphs and communications for senior leadership as requested and within the scope of the position

Ability to apply judgment to address procedural, equipment, customer and staff issues

Excellent communication and interpersonal skills

Demonstrated leadership skills including team building and problem solving

Ability to organize a productive workflow and lead the team to meet departmental goals

Licenses and Certifications

Certified Medical Laboratory Technician (MLT)-AMT preferred

ASCP - American Society of Clinical Pathologist preferred

Medical Technology program, MT or equivalent preferred

Tools and Technology

Personal Computer (desktop, lap top, tablet) required

General office equipment (computer, printer, fax, copy machine) required

Microsoft Suite (Word, Excel, PowerPoint) required

BECS system required

 

 

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