Loan Adjuster

Employee Value Proposition:
Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our

Overview:
This is a hybrid position with in-office days in our Administrative Services Center in East Petersburg, PA.

 

Coordinates the review and collection of delinquent consumer loans to ensure compliance with banking laws, regulations, and Fulton Financial Corporation polices. Enters data to Special Assets Database via a computer terminal. Works to ensure proper collection and follow up on their consumer portfolio.

Responsibilities:
Maintain an automated history of delinquent installment loans and lines of credit. Contact delinquent customers by telephone, letter, and field calls visiting customers at their residence to make arrangements to bring their accounts to a current status. Make recommendations to Collection Manager for legal action. For charge off analysis, compile all information, Appraisal, Lien Searches, Credit Bureau, Summary of collection efforts etc. necessary to recommend accounts for charge off.

Assist in the repossession of property under lien. Coordinates collection efforts with branch and other departments.

Assist in the Early Intervention Process when speaking with a customer to go over options and send out Cert Letter and packages as needed. As well as ordering skip traces and field calls as needed when no phone contact is possible.

Represent the Bank at sheriff sale or bankruptcy proceeding. File and present Bank’s case at civil complaint hearings.

Complete various floor plan audits each month, for both true floor plans and lines of credit. In addition they will review their findings with the Vice President FFC Collection Manage/ Floor Plan Officer and report on any potential problems.

Assist in the enforcement of insurance requirements for property under lien.

Assist Bank customers in curing the delinquency and bringing the account to a current status, as well as making recommendations for re-aging and extensions to Collection Manager.

 

Qualifications:
EducationHigh School Diploma or equivalent. (Required)

Preferred Experience1 or more years Banking.

1 or more years Collections. 

Other Duties as Assigned by Manager:
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

EEO Statement:
Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement:
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

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